Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

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Blog Billing & Monetization

Billing: Beyond the Invoice

Billing: Beyond the Invoice

For many organizations, billing is viewed as the final step in the quote-to-cash (Q2C) process - simply the act of issuing an invoice and collecting payment. However, billing data is actually one of the richest, most underutilized sources of insight across the enterprise.

Press Releases Company Updates

ServiceNow Expanded Partnership

Aria Systems Announces Expanded Partnership with ServiceNow

Aria and ServiceNow extend collaboration to streamline how enterprises acquire their end-to-end order-to-cash solution, enabling faster and simpler adoption across industries.

Blog Consumption-based Subscriptions

Committed Consumption

Why Committed Consumption is the Future of Subscription Billing

Subscription pricing models in all their various formats continue to be popular in almost every business and consumer segment. At the same time, enterprises that offer products and services via subscriptions, including SaaS providers and digital businesses, are continually exploring new ways to package and price their offerings to extract the maximum value from their customers.

Agentic AI Agents

How Agentic AI Can Transform Customer Care in Telecom and Beyond

CSPs face no shortage of business challenges. Declining revenues from core services, the need to continuously invest in infrastructure, and the emergence of new competitors have consistently increased pressure to attract new subscribers while minimizing churn.

Press Releases Company Updates

UGG Selection

UGG Selects Aria Systems, ServiceNow, and Tenon to Power Next Generation BSS

Aria Systems today announced that Unsere Grüne Glasfaser (UGG) has selected Aria Billing Cloud, Tenon, and ServiceNow CRM for their integrated SaaS-based BSS suite. The solution combines Aria’s advanced billing automation with ServiceNow CRM to streamline enterprise customer revenue and service operations. Tenon, a marketing automation platform built on ServiceNow, will provide campaign orchestration, segmentation, and lead nurturing.

Blog Media & Publishing

AI in Media & Publishing

Why Media and Publishing Companies are Turning to AI in the Battle for Viewers and Ad Revenues

In a recent study analyzing the potential impact of AI on the global economy, industry analyst IDC projected that by 2030, AI spending will reach $417 billion and AI products and services will account for $22.3 trillion of the global economy. Most industries and companies have already felt the impact of AI and are considering how best to leverage the technology.

Blog Communications

Gartner Market Guide Blog Post

Aria Earns Recognition in Gartner’s CSP Revenue Management Solutions Report for the Third Time

As communications service providers (CSPs) continue to evolve their networks and expand service offerings, they face increasing pressure to monetize complex service models across mobile, fixed, and digital domains. Addressing these demands requires modern billing capabilities that go far beyond traditional systems, supporting outcome-based charging, dynamic offer personalization, predictive churn management, and compliance across diverse market offerings.

Videos Company Updates

Aria Recur 2025 Wrap-up Video

Aria Recur 2025 Wrap-up Video

Aria Recur 2025 was our biggest and most ambitious event to date. Against the backdrop of the stunning Portuguese countryside, we invited our customers to join us for two days of thought-leadership sessions, hands-on demos, announcements on our latest innovations Aria Allegro and Aria Billie, and meaningful networking.

Case Studies Communications

M1 Case Study

M1 Case Study

With a population of 6 million people and four major telco players, the communications market in Singapore is highly competitive. M1 is Singapore’s first digital network operator, providing a range of communications services to its 2 million consumer and business customers.

Case Studies Media & Publishing

Mads Kjølby Larsen, Berlingske Media

Aria Customer Success: Berlingske Media

Founded in 1749, Berlingske Media is a leading Danish media company. Berlingske selected Aria to enhance their billing capabilities, support the rapid introduction of new digital services, and improve the end-customer experience. In this testimonial video, Mads Kjølby Larsen, Berlingske’s Business Analyst, discusses the benefits that Aria Media and Publishing Suite (AMPS) has brought to the business.

Case Studies Media & Publishing

Petter Aasen Tomren, Polaris Media

Aria Customer Success: Polaris Media

Headquartered in Norway, Polaris Media is one of Scandinavia’s largest media houses and printing groups, with 643,000 subscribers and 78 media houses. In this testimonial video, Petter Tomren, Polaris’ Product Manager, explains that Polaris selected Aria as they were looking for a billing solution that was optimized for the digital world and that would enable them to deliver more complex products.

Blog Technology

Interview with Early Warning Services

How Early Warning Services Transformed Billing with Aria

Kristie Gallagher joined Early Warning Services 20 years ago, around the same time the fintech innovator began using its home-grown billing application. As Senior Billing Operations Manager, Kristie is responsible for managing and processing all billing data generated across EWS’s expansive portfolio of risk management, fraud, and payment solutions.

Case Studies Technology

Kristie Gallagher, EWS

Aria Customer Success: Early Warning Services

Early Warning Services (EWS) - the company behind the Zelle® and Paze℠ networks - has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS were looking for a new billing system, why they selected Aria, and the benefits the company has enjoyed since deploying Aria Billing Cloud.

Press Releases AI

Aria Allegro

Aria Systems to Unveil Aria Allegro™, an AI-powered Usage Monetization Engine for Aria Billing Cloud, at DTW Ignite 2025

Allegro enables enterprises in high-usage industries to move beyond basic usage mediation, rating and charging to convert activity into modern, higher value monetization models

Analyst Reports AI

IDC Note - Aria Recur

IDC Link: Aria Recur – Scaling Complex Billing with AI, and for AI

At Aria Recur 2025 in Cascais, Portugal, leading industry analysts from IDC joined enterprise customers for a firsthand look at Aria’s focus on how AI is transforming monetization. In this IDC Link, analysts highlight the rise of usage-based billing models

Press Releases AI

ServiceNow Selects Aria to Support Key AI Agents

Aria Systems Supports Key ServiceNow AI Agents that will be Showcased at Knowledge 2025

Aria Systems will be playing a key role in supporting billing functionality for ServiceNow’s AI Agents for Telecommunication, Media and Technology. These agents will be unveiled at Knowledge 2025 in Las Vegas, where Aria is participating as a Gold sponsor.

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