Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

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Blog Communications

Gartner Market Guide Blog Post

Aria Earns Recognition in Gartner’s CSP Revenue Management Solutions Report for the Third Time

As communications service providers (CSPs) continue to evolve their networks and expand service offerings, they face increasing pressure to monetize complex service models across mobile, fixed, and digital domains. Addressing these demands requires modern billing capabilities that go far beyond traditional systems, supporting outcome-based charging, dynamic offer personalization, predictive churn management, and compliance across diverse market offerings.

Videos Company Updates

Aria Recur 2025 Wrap-up Video

Aria Recur 2025 Wrap-up Video

Aria Recur 2025 was our biggest and most ambitious event to date. Against the backdrop of the stunning Portuguese countryside, we invited our customers to join us for two days of thought-leadership sessions, hands-on demos, announcements on our latest innovations Aria Allegro and Aria Billie, and meaningful networking.

Case Studies Communications

M1 Case Study

M1 Case Study

With a population of 6 million people and four major telco players, the communications market in Singapore is highly competitive. M1 is Singapore’s first digital network operator, providing a range of communications services to its 2 million consumer and business customers.

Case Studies Media & Publishing

Mads Kjølby Larsen, Berlingske Media

Aria Customer Success: Berlingske Media

Founded in 1749, Berlingske Media is a leading Danish media company. Berlingske selected Aria to enhance their billing capabilities, support the rapid introduction of new digital services, and improve the end-customer experience. In this testimonial video, Mads Kjølby Larsen, Berlingske’s Business Analyst, discusses the benefits that Aria Media and Publishing Suite (AMPS) has brought to the business.

Case Studies Media & Publishing

Petter Aasen Tomren, Polaris Media

Aria Customer Success: Polaris Media

Headquartered in Norway, Polaris Media is one of Scandinavia’s largest media houses and printing groups, with 643,000 subscribers and 78 media houses. In this testimonial video, Petter Tomren, Polaris’ Product Manager, explains that Polaris selected Aria as they were looking for a billing solution that was optimized for the digital world and that would enable them to deliver more complex products.

Blog Technology

Interview with Early Warning Services

How Early Warning Services Transformed Billing with Aria

Kristie Gallagher joined Early Warning Services 20 years ago, around the same time the fintech innovator began using its home-grown billing application. As Senior Billing Operations Manager, Kristie is responsible for managing and processing all billing data generated across EWS’s expansive portfolio of risk management, fraud, and payment solutions.

Case Studies Technology

Kristie Gallagher, EWS

Aria Customer Success: Early Warning Services

Early Warning Services (EWS) - the company behind the Zelle® and Paze℠ networks - has been an Aria customer since 2020. In this case study video, EWS’ Senior Billing Operations Manager Kristie Gallagher explains why EWS were looking for a new billing system, why they selected Aria, and the benefits the company has enjoyed since deploying Aria Billing Cloud.

Press Releases AI

Aria Allegro

Aria Systems to Unveil Aria Allegro™, an AI-powered Usage Monetization Engine for Aria Billing Cloud, at DTW Ignite 2025

Allegro enables enterprises in high-usage industries to move beyond basic usage mediation, rating and charging to convert activity into modern, higher value monetization models

Analyst Reports AI

IDC Note - Aria Recur

IDC Link: Aria Recur – Scaling Complex Billing with AI, and for AI

At Aria Recur 2025 in Cascais, Portugal, leading industry analysts from IDC joined enterprise customers for a firsthand look at Aria’s focus on how AI is transforming monetization. In this IDC Link, analysts highlight the rise of usage-based billing models

Press Releases AI

ServiceNow Selects Aria to Support Key AI Agents

Aria Systems Supports Key ServiceNow AI Agents that will be Showcased at Knowledge 2025

Aria Systems will be playing a key role in supporting billing functionality for ServiceNow’s AI Agents for Telecommunication, Media and Technology. These agents will be unveiled at Knowledge 2025 in Las Vegas, where Aria is participating as a Gold sponsor.

Blog Billing & Monetization

ServiceNow CRM = Aria Billing Cloud

Empowering ServiceNow CRM with Advanced Billing: A Strategic Partnership

Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.

Analyst Reports Communications

Gartner Market Guide for CSP RM&M

Gartner® Market Guide for CSP Revenue Management and Monetization Solutions

In the 2025 Gartner® Market Guide for CSP Revenue Management and Monetization Solutions, Gartner advises that “CSP CIOs should partner with RM&M suppliers who can help them deal with multiple priorities.” Aria Systems has been identified as among 19 RM&M suppliers that have been recognized as Representative Vendors.

Press Releases Company Updates

Aria and Early Warning Services Expansion

Aria Systems Expands Partnership with Early Warning Services

Early Warning Services, the financial services technology leader and company behind Zelle® and Paze℠, has expanded its use of Aria Billing Cloud. Aria’s platform enables Early Warning to respond to customer demands for more detailed billing information and automatically delivers timely notifications to financial institutions.

Press Releases Company Updates

Aria + Dover Press Release

Another Fortune 500 Customer Expands Use of Aria

Aria Systems, the leader in AI-powered billing automation, today announces that Dover Corporation, a diversified global manufacturer of industrial products and solutions with more than $7 billion in revenue, will extend its use of Aria Billing Cloud into additional divisions around the globe.

AI Billing at Work

AI Billing at Work: How Aria is Enhancing Value and Innovation for Global Enterprises

Aria’s platform is designed to help global businesses manage and accelerate subscription revenue growth. We are actively embedding AI capabilities into our core products to drive even greater value.

Press Releases Company Updates

Aria and Falck

Falck Expands Relationship with Aria with View Towards Adding New Lines of Business and Geographies

Emergency and healthcare services provider, which uses Aria to support more than 420,000 enterprise customers in Denmark, aims to consolidate all billing activity on the Aria platform.

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