Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

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Blog Communications

Gartner Market Guide Blog Post

Aria Earns Recognition in Gartner’s CSP Revenue Management Solutions Report for the Third Time

As communications service providers (CSPs) continue to evolve their networks and expand service offerings, they face increasing pressure to monetize complex service models across mobile, fixed, and digital domains. Addressing these demands requires modern billing capabilities that go far beyond traditional systems, supporting outcome-based charging, dynamic offer personalization, predictive churn management, and compliance across diverse market offerings.

Blog Billing & Monetization

Artificial Intelligence

Two Big Ways Companies Can Monetize Artificial Intelligence

It still may be many years before the thinking machines of science fiction become reality. No system today can match the reasoning abilities and conversational skills of HAL 9000, the onboard computer from 2001 a Space Odyssey, or mimic humans with the lifelike precision of the androids on HBO’s hit reboot of Westworld. But key...

Blog Digital Transformation

Industrial Revolution

Is the Fourth Industrial Revolution Upon Us?

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and introduced the world to mass...

Whitepapers IoT

Recurring Revenue Whitepaper Cover

Revenue Sharing for IoT Service Providers

From automotive to telecom, any business that seeks to maximize revenues from the Internet of Things (IoT) will need to become much more adept at revenue sharing, because in the realm of IoT, everything is connected, including revenues.

Whitepapers Recurring Revenue

Recurring Revenue Fallacies Whitepaper Cover

Recurring Revenue Fallacies and Truths

The desire for businesses to adjust their go-to-market strategies in order to offer products in some form of recurring revenue model has now graduated from a collection of vanguard recurring offerings (e.g. Netflix, Uber, Amazon Web Services) to an urgent imperative that spans virtually all industries.

Blog Customer Experience

Customer Service

5 Ways CSPs Can Personalize Customer Service

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that CSPs have a NetPromoter score...

Networking Company Case Study

Leading Networking Company Uses Aria Systems to Drive IoT Success

This leading global networking company delivers innovative networking products to consumers, businesses and service providers. The company’s products are built on a variety of proven technologies such as wireless, Ethernet, and power-line, with a focus on reliability and ease-of-use. Its products are sold in 27,000 retail locations around the globe, and through approximately 31,000 value-added resellers, as well as multiple major cable, mobile, and wireline service providers.

Lower TCO

Aria Systems Chief of Innovation Brendan O’Brien Selected For European Union Workshop on IoT

San Francisco, CA – January 31, 2017 – Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced that Brendan O’Brien, the company’s chief innovation officer and co-founder, participated in the European Commission Workshop on “Cross-Cutting Business Models for the Internet of Things.” The event, held January 30th at the Building...

Case Studies IoT

Subaru Case Study

Aria Customer Success – Subaru

For Subaru, the connected car is about putting safety first and ensuring that customers are supported during their time of need. Subaru selected Aria to enable them to nimbly launch new products and services, and bring them to market quickly.

Blog Billing & Monetization

5 Critical Recurring Revenue Metrics (And Why They Matter)

Recurring revenue business models have gone beyond the mainstream to become a mission-critical element of a majority of businesses’ growth plans. A recent study commissioned by Gatepoint Research and Aria research showed that consumption and usage-based billing was being used by 52 percent of the respondents—and only 11 percent said that they will continue relying...

Mindbody Case Study Snippet

Mindbody Utilizes Aria Systems to Automate Billing Processes

Mindbody provides an all-in-one commerce platform that helps business owners acquire new customers, book appointments, process payments, manage employees, and build long-term client relationships. Their platform unifies the essential needs of running a service business into a single web-based system that’s accessible from any device.

Datasheets Connected Vehicles

Aria for connected Vehicles

Aria for Connected Vehicles

The automotive, heavy equipment, and machinery industries are faced with some of their most significant opportunities in decades.

Accelerate M&A

Salesforce Enlists Aria Systems into the Salesforce Communications Ecosystem, Accelerating Innovation and Time-To-Revenue for CSPs

Aria Systems, which helps enterprises grow recurring revenue, today announced that it has joined the Salesforce for Communications Ecosystem as the billing solution provider.

Blog Billing & Monetization

Healthcare IOT

Healthcare: A $117B opportunity for the Internet of Things

Of all the industry segments poised for transformation by the Internet of Things, healthcare is at the top of the heap. According to a new report by Mind Commerce, the use of IoT is expected to grow fastest in healthcare over the next five years, to the tune of $117 billion by 2020. A healthy...

Blog Billing & Monetization

Billing and payment

The Benefit of Usage-Based Billing

Enterprise companies are finding new ways to monetize their products and increase revenue through additions to their product catalogs that reflect new billing/pricing models. Traditionally, there are three types of monetization models: one-time, subscription, and consumption/usage. The one-time sales model (ex: a purchase at a local retail outlet) has recently given way to the popular...

Blog Billing & Monetization

Acceleration

5 Reasons Fortune 500 Companies are Moving to Recurring Revenue Models

Implementing a recurring revenue business model guarantees stable, predictable income and a high customer lifetime value (CLV). It’s no surprise, then, that nearly half of U.S. businesses have either adopted or are planning to adopt recurring revenue models. Recurring revenue is a disruptive trend that empowers companies to grow revenue, gain the competitive advantage, and...

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