Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

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Blog Billing & Monetization

The 5 Best Cloud Billing Platforms

The 5 Best Cloud Billing Platforms

Enterprises are increasingly adopting cloud billing platforms to replace older, on-premises systems that are typically rigid, difficult to scale and support limited pricing models. These legacy systems require significant time and effort to manage – which diverts attention away from core business priorities – and may have unpredictable costs. As a result, billing can become a revenue bottleneck, hindering innovation and impacting customer experiences.

KPI Business Data Dashboard Analytics

3 Generative AI Use Cases to Improve your Customer Experience KPIs

Generative AI has captured the attention of senior management across industries. But rather than rushing into the unknown, it’s prudent to consider a variety of use cases and prioritize those that will have the biggest impact on your key performance indicators (KPIs).

Press Releases Company Updates

Aria and Experian

Experian Advances Global Unification with Aria Systems Expansion

Global financial information services leader extends contract for another 5 years to continue global deployment of Aria's billing platform to standardize billing systems and processes.

Trusting GenAI

Trusting Generative AI Requires Risk Mitigation

71% of senior IT leaders have concerns that generative AI will introduce security risks to their data. Even so, more than half surveyed are experimenting with - or implementing - generative AI within their companies.

Videos Communications

unconnected.org video thumbnail

Aria and unconnected.org Celebrating Connected Moments of 2023

Aria is an official sponsor of unconnected.org - a non-profit organization that works to bridge the global digital divide by connecting students, refugees, women and underserved communities to the internet.

Blog Technology

2024 Predictions

Aria’s 2024 Forecast

2023 was a notable year marked by the emergence of generative AI and, more specifically, ChatGPT. While digital transformation and, in the telecoms space, 5G monetization, remained key themes this past year, AI unquestionably dominated the entire business landscape.

Blog Communications

Aria in the News

Why Aria’s SaaS is Making Headlines in the Telecoms Industry

20 years ago, when Aria Systems was first established, the concept of ‘multi-tenant’ billing, delivered over the internet, raised eyebrows with almost every company we spoke to.

Generative AI eBook Featured Image

Transforming the End-to-End Customer Experience with Generative AI

Whether you are a CSP, an energy provider, or fast-moving technology company, generative AI presents an opportunity for radical shifts that we all thought were years - if not decades – away.

Blog Communications

Metaverse Virtual Reality Shopping

Award-winning Catalyst Introduces a Marketplace that Propels CSPs into the $300B Experiential Commerce Market

Today's consumers aren't just browsing; they're seeking thrilling in-the-moment, tailored experiences. Brands, retailers? They're not just advertising; they're crafting unforgettable moments that make consumers sit up, take notice and purchase – whether in a retail, event management or social media context.

Press Releases Company Updates

ENet + Aria

ENet Selects Aria Systems for Its Cloud BSS Strategy, Further Expanding Aria’s Roster of Global Telecommunication Customers

Seamless integration with Salesforce, successful track record in telecom, and a best in class cloud platform were among the key factors leading to Aria’s selection by one of Guyana’s leading telecom and media providers.

Videos Company Updates

Brendan O'Brien Telecom TV

Why Aria’s Brendan O’Brien loves Salesforce, SaaS and a shot of Irish whiskey

On the show floor at DTW23 in Copenhagen, Brendan O’Brien, Aria’s co-founder and chief innovation officer, discussed Aria’s partnership with Salesforce and explained why software-as-a-service (SaaS) models are gaining traction with communications service providers, all while giving three very different Irish whiskeys the taste test.

Press Releases Company Updates

Verisure selects Aria

Verisure Selects Aria Billing Cloud to Standardize and Unify Billing Across 17 Countries

Leading European provider of professionally monitored security systems for residential and small business customers turns to Aria to centralize billing and product catalog management

Press Releases Company Updates

Aria + REV

REV Business Selects Aria Billing Cloud to Modernize and Automate Billing and Subscription Processes Across All Lines of Business

Louisiana-based telecommunications network operator adds Aria to its best-of-breed BSS, alongside Salesforce Customer 360, as part of its broader growth and digitization initiative.

Press Releases Company Updates

Mindbody Expands Engagement with Aria Systems

Mindbody Expands Engagement with Aria Systems and Aria Data Feed

Long-time Aria Billing Cloud client can now access and merge real-time holistic billing data with existing sources of business data in their Snowflake environment to gain greater insight into performance and customer response.

Press Releases Company Updates

Aria + Salesforce Partnership

Aria Systems and Salesforce Establish Industries Partnership to Deliver New AI-Optimized Concept-to-Care SaaS Solution

Aria and Salesforce’s solution empowers communications, media, entertainment, and technology businesses to deliver scalable personalized service experiences.

Case Studies Technology

Why Arlo Chose Aria

Arlo Case Study

As a leading provider of home security cameras, Arlo’s aim is to provide peace of mind to every household. Arlo’s durable and affordable security cameras are supported by Arlo Secure, a security monitoring subscription service.

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