Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.

In the 2025 Gartner® Market Guide for CSP Revenue Management and Monetization Solutions, Gartner advises that “CSP CIOs should partner with RM&M suppliers who can help them deal with multiple priorities.” Aria Systems has been identified as among 19 RM&M suppliers that have been recognized as Representative Vendors.

True cloud-native billing software is easy to deploy and offers significant cost savings, compared with on-premises billing systems or traditional billing systems simply ported to cloud infrastructure.

When SaaS companies think about growth, they usually think about customer acquisition and retention. However, the most important factor in creating profitable growth is effective monetization.

The popularity of subscription services has accelerated dramatically in recent years, with subscription-based sales increasing by more than 300 percent. The market for subscription services is projected to reach $1.5 trillion by next year.

The market dynamics for B2B SaaS businesses are shifting, with profitability now taking precedence over the traditional growth-at-all-costs mindset. At the same time, SaaS companies are facing mounting pressure to offer better value.

For recurring revenue and subscription businesses, expanding into new geographic markets can unlock opportunities to access additional customers and fresh sources of revenue.

Aria Billing Studio seamlessly integrates Aria’s powerful billing capabilities with Salesforce Industries and their latest Billing Inquiry Manager offering, for complete, end-to-end revenue management and generative AI support within the Salesforce platform

Aria AI Datashare integrates billing data with Large Language Models (LLM) for enhanced customer interactions in relation to next best actions, retention models and upsell opportunities.

With a keen recognition of the critical link between subscription management, billing platforms and recurring revenue success, award winning analyst firm IDC keeps a watchful eye on trends and vendor solutions in the subscription industry. The latest IDC MarketScape – which once again names Aria a Leader – identifies some of the themes impacting and driving behaviors in the broadening subscription ecosystem:

Global enterprises of all kinds continue to migrate toward digital business models and adopt recurring revenue strategies. These were among the primary conclusions from a recent IDC Market Analysis Perspective* examining worldwide digital business models and monetization trends.   The analyst firm’s survey of CEOs found that the world’s business leaders see digital models as a…

TM Forum’s new benchmark report Telco revenue growth: taking it to the next level draws on research into 33 of the world’s largest communications service providers (CSPs). It explores which sectors and services they are focusing on and what are the likely growth areas – as well as those in decline.

Companies will join forces to assist service providers looking for cloud vendors to support ongoing digital transformation initiatives San Francisco, CA and New York, NY – September 27, 2022 – Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced a partnership with Prodapt, a leading global consulting, technology, and managed services…

The IDC MarketScape: Worldwide Enterprise-Focused Subscription and Usage Management Applications 2022 Vendor Assessment utilizes a rigorous scoring methodology to provide an overview of the competitive fitness of vendors and suppliers to provide technology buyers with a 360-degree assessment of vendor strengths and weaknesses. 

Enterprises commonly pursue M&A as a strategy for driving growth and accelerating shareholder value as it enables enterprises to expedite entry into new markets and geographics, expand product and service portfolios with greater speed, and acquire talent and new capabilities virtually overnight. While the velocity and volume of M&A deals ebb and flow in concert…