Aria  Leadership

LEADERSHIP

Driven by trusted domain and SaaS experts

Executive Team

Tom Dibble
Tom Dibble

Tom Dibble

President & CEO

As president and CEO, Tom Dibble is responsible for managing overall operations and driving company strategy.

A proven leader with a unique understanding of the SaaS market, he has more than 20 years of enterprise experience. He joined Aria Systems in 2009 from Oracle Corporation where he served as vice president of worldwide channels and alliances, as a result of Oracle's acquisition of BEA Systems in May of 2008.

Prior to Oracle, Dibble was vice president of worldwide channels and alliances at BEA Systems. In this position, he led the global team responsible for BEA Systems' business development and indirect revenue. Before joining BEA Systems, he managed business development at several high-growth, venture-backed companies.

Dibble began his career working for Goldman Sachs and Company. He holds a degree in economics with honors from Syracuse University.

Brendan O'Brien

Brendan O'Brien

Chief Innovation Officer

Brendan O'Brien is Chief Innovation Officer and a Co-founder at Aria Systems. In 2002 he introduced the world to cloud billing, and innovated database-driven, enterprise-grade web applications - before the concept of “cloud” was even on the horizon. O’Brien is at the forefront of the recurring revenue revolution that is empowering enterprises -- and specifically enabling information systems and new business models to secure predictive revenue streams while improving business processes.

The original product architecture he designed for Aria in 2002 was the culmination of that experience; it’s an infinitely flexible and scalable recurring revenue management solution that can be adapted to any industry or vertical. Aria’s leadership today confirms Brendan’s original vision.

Trained as a professional stage actor and classical tenor, in the mid ‘90s Brendan realized coding paid better; his love of music is reflected in the company’s name, and his continuing contributions to Philadelphia’s Academy of Music, the Walnut Street Theater, and the Academy of Vocal Arts.

Jim Alexander
Jim Alexander

Jim Alexander

SVP, Customer Operations & Technology

As senior Vice President of Customer Operations & Technology, Jim Alexander is responsible for the strategy and direction of Aria’s Cloud-based Monetization Platform. In his role, Alexander drives all of Aria's technology initiatives across the product, development, and production operations teams. Alexander also maintains responsibility for the customer support and knowledge services teams.

Previously, Alexander led the global services team at Aria, which included professional services, customer service, customer success, and knowledge services. Prior to Aria, he served as vice president of customer and order management products at Amdocs, where he provided strategic direction and leadership across the U.S., Israel, India and Vietnam regions.

Alexander holds a Bachelor of Mathematics degree from University of California, Berkeley, and a Master's in Business Administration from California State University, Hayward.

Arun Thakur

Arun Thakur

SVP, Global Services

Arun Thakur is Senior Vice President Global Services at Aria Systems. In his role, Thakur leads teams that ensure the rapid and profitable use of Aria’s cloud-based billing and monetization products and services for global enterprises.

A seasoned leader with nearly 25 years of experience in strategy, transformation, and business process improvement, Thakur has managed global teams and projects exceeding $100M. Most recently, he was managing director with Alvarez & Marsal Insurance and Risk Advisory Services (A&M). Prior to A&M, he was a strategy and transformation partner with IBM and led consulting teams at Capgemini and Accenture.

Thakur earned his bachelor's degree in engineering from the India's National Institute of Technology and a master's degree in business administration from Kellogg School of Management, Northwestern University. During his off hours he enjoys the outdoors, whether it’s during a long distance run or while carving a turn at the local ski resort.

Cary Platkin
Cary Platkin

Cary Platkin

VP, General Counsel & Corporate Secretary

As General Counsel, Cary is responsible for the entirety of Aria's worldwide legal and operations affairs.

For more than fifteen years he has represented a roll-call of the best and brightest internet and software companies in the Bay Area, including Adobe, EMC, Marketo, NetSuite, Siebel, and Wired. For several years, Cary ran a tech transactions law firm focused on providing in-house style support for cloud-based companies.

Cary works with Aria’s customers, partners and vendors to move business forward while managing our explosive growth. He spends his time away from work actively participating in local school, sports and community activities.

Janice Kennealy

VP, Finance

Janice Kennealy is Vice President of Finance at Aria Systems, and is responsible for overall financial and accounting operations.

For the last 15 years, she has specialized in steering SaaS companies to profitability and through the adventures of high growth companies. Previous finance positions held included Enterprise companies such as Xerox, Cisco, and Electronic Arts. She also held Senior Finance positions at Apttus, helping to grow sales and profits by 100% year over year, and Conversica as well as numerous financial consulting positions pre-IPO companies.

Kennealy holds a Bachelor of Science in Business Administration from Notre Dame de Namur University. In her spare time, she is known to bungee jump off tall bridges and enjoys adventure travel with her family.

Pauline Hu Head of HR Illustration
Pauline Hu Head of HR

Pauline Hu

VP, Human Resources

Pauline Hu is the Vice President of Human Resources at Aria Systems, where she is in charge of building a workplace culture that is results-driven, dynamic, fun, and rewarding for Aria's employees.

She brings over 20 years of hands-on HR management experience at start-up and public companies in high-tech, bio-tech, and non-profit sectors. Pauline has a proven track record in building the HR infrastructure and improving the organizational effectiveness of high growth companies, and has successfully led companies through mergers, acquisitions, and IPO’s.

Prior to joining Aria, Pauline was the VP of HR at HotChalk, an online education technology company; and Head of HR at Voxify, a SaaS speech self-service solutions provider for enterprise contact centers. Pauline has a Master’s Degree in Education from Harvard University and a BA Degree in International Relations from Wellesley College.

Meghan McGuire

VP, Customer Care

Meghan McGuire is Vice President of Customer Care and responsible for ensuring Aria’s customer success via effective relationship management, quality technical support and expanded education and documentation services. McGuire brings over 35 years of technical expertise to the role, excelling in quality assurance and software delivery in the financial services and customer operations sectors.

Previously she led the global support team and successfully launched Aria's 24 x 7 support strategy, which provided around-the-clock technical support capabilities for enterprise clients. Prior to joining Aria, Meghan was VP of software control at Fidelity National Information Services, and VP of testing and configuration management at Sanchez Computer Associates.

Meghan studied communications at Villanova University.  In her spare time, McGuire enjoys kayaking, collecting antiques and restoring the 18th century Pennsylvania farmhouse that she shares with her husband. 

Allison Barlaz

VP, Products

Allison Barlaz serves as Vice President of Product Management and Product Marketing at Aria Systems where she is responsible for go-to-market strategy as well as new product introductions and enhancements from inception to delivery.

Prior to joining Aria, Allison was the head of marketing at Antuit, a global analytics company, where she built the organization’s marketing capability from the ground up. Her prior experience includes product and marketing leadership roles within technology, services and manufacturing companies including Steelwedge, Procurian (acquired by Accenture), Webraska and CertainTeed.

Allison holds an MBA from INSEAD, an M.S. in Operations Research from UC Berkeley and dual bachelor’s degrees in Economics and Systems Engineering from the University of Pennsylvania.

 

Michael Sandrof

Chief Architect & VP, Development

Michael Sandrof is Aria System’s Chief Architect and Vice President of Development. In this role, Sandrof is responsible for the day-to-day management of both engineering and quality assurance teams that build, test, and deliver all of Aria’s extensive cloud-based billing and monetization solutions. 

As a seasoned technology professional of nearly 30 years, Sandrof has extensive development experience across a wide variety of verticals. Whether it’s creating high-performing customer experience and voice response products while at [24]7, producing cutting edge health care analytics and management systems while at Carescience, or developing the first-of-its-kind streaming music subscription service with Myplay, Sandrof has continuously delivered high quality products for his customers —  regardless of industry. 

Michael holds a Bachelor of Science in Mathematics and Computer Science from Carnegie Mellon University, and is an avid road cyclist and lindy hop enthusiast in his spare time. 

Dave Urban

VP, Operations

As the Vice President of Operations, Dave Urban is responsible for the security and availability of Aria’s cloud-based monetization platform.  Urban leads the teams that directly manage Aria’s operational readiness, ensuring the highest level of security and compliance is properly maintained.

Urban brings thirty-plus years of IT operational experience to the Aria team. In his prior roles he was directly responsible for managing platforms that supported Fortune 500 banking and lending solutions, commercial based mortgage processing applications, warehouse distribution systems, Internet-based content delivery platforms, numerous manufacturing ERP systems, and a pharmaceutical clinical trial management solution. Throughout his career Dave has handled large data center consolidations, large migrations into cloud offerings, developed enterprise hybrid cloud based solutions, led cost control initiatives targeting $100’s of millions of dollars, targeted outsourcing objectives, and implemented key security programs.

Dave holds a bachelor of science in engineering from Washington University, is ITIL v3 Foundation certified, and previously held his CISSP and CISM.

Board of Directors

Tom Dibble
Tom Dibble

Tom Dibble

President & CEO

As president and CEO, Tom Dibble is responsible for managing overall operations and driving company strategy.

A proven leader with a unique understanding of the SaaS market, he has more than 20 years of enterprise experience. He joined Aria Systems in 2009 from Oracle Corporation where he served as vice president of worldwide channels and alliances, as a result of Oracle's acquisition of BEA Systems in May of 2008.

Prior to Oracle, Dibble was vice president of worldwide channels and alliances at BEA Systems. In this position, he led the global team responsible for BEA Systems' business development and indirect revenue. Before joining BEA Systems, he managed business development at several high-growth, venture-backed companies.

Dibble began his career working for Goldman Sachs and Company. He holds a degree in economics with honors from Syracuse University.

Ed Sullivan
Ed Sullivan

Ed Sullivan

Co-founder

Ed Sullivan is the visionary behind Aria Systems' success since the company began in 2003. His knowledge and experience helped Aria Systems establish itself as the market leader in on-demand billing and customer life cycle solutions, currently supporting millions of customer accounts in more than 236 countries.

Sullivan's entrepreneurial spirit and innovative ideas have led him to build several successful companies. He was the Founder and President of LaserLink.net, the world's first and largest Virtual Internet Service Provider (ISP) with more than one million end users. LaserLink was acquired by Covad Communications in March 2000.

Sullivan currently serves on the board of NetQOS and on the advisory board of Covad Communications (DVW) a publicly traded provider of voice and data services.

He has a Bachelor of Science degree in Electrical Engineering from Drexel University.

Lars Leckie
Lars Leckie

Lars Leckie

Hummer Winblad

As Managing Director at Hummer Winblad Venture Partners, Lars Leckie has played a key role in the firm's investments in SaaS, virtualization, cloud and mobile technologies. Prior to joining Hummer Winblad in 2006, Leckie was involved in founding and operational roles at start-up companies.

He was a co-founder of AutoFarm (now Novariant), where he was in charge of strategy, product marketing, business development and building the sales team across three continents. Currently, Leckie sits on the board of the SIIA (Software Information Industry Association) and is the co-chair of the C100 (Canadians in the Silicon Valley).

In addition to Aria Systems, he currently sits on the board for Kiip, Piston Cloud Computing, PLUMgrid and Innovative Leisure.

Leckie holds an Engineering Physics degree from Queen's University (with Honors), a Master of Science in Engineering from Stanford University and a Master's in Business Administration from the Stanford Graduate School of business.

Mike Tyrrell

Mike Tyrrell

Venrock

Mike joined Venrock in 1999 after 16 years as an entrepreneur at venture-backed companies

He led and manages the firm’s investments in AppNexus, Bizo, eIQnetworks, Gazelle.com and Zoom Information, and also sits on the Boards of Appia and Aria Systems.

Notable previous investments include DataPower (acquired by IBM), Endeca Technologies (acquired by Oracle), ExtendMedia (acquired by Cisco), IMlogic (acquired by Symantec), Pedestal Software (acquired by Altiris) and WHERE (acquired by eBay).

Prior to Venrock, Mike spent nine years with Spyglass, a Venrock-backed portfolio company, joining as their sixth employee to run sales and marketing.

Spyglass licensed the first internet browser, Mosaic, to many of the world’s leading software, online services, and device companies, including Microsoft.

As the Executive Vice President of Corporate Development, Mike helped take the company public in 1995. Before Spyglass, he was with two other start-ups, Multiflow Computer and Celerity Computing, both UNIX systems pioneers. Mike began his career at Prime Computer.

Mike earned his B.S. in Business Administration at the University of New Hampshire.

Salil Deshpande
Salil Deshpande

Salil Deshpande

Bain Capital Ventures

Bain Capital Ventures Managing Director Salil Deshpande, who focuses on software infrastructure investments and led the most recent investment in Aria Systems, has invested $105 million in 23 companies over the past six years, including Buddy Media, MuleSoft, Engine Yard, SpringSource, ZeroTurnaround, Dynatrace, Lending Club, Hazelcast, Datastax, and Garantia Redis.

He joined Bain Capital Ventures from Bay Partners in early 2013. Deshpande appears on the Forbes Midas List of the most successful technology investors, which is compiled and published annually. Bain Capital Ventures, the venture arm of Boston-based Bain Capital, has $5 billion under management, with major offices in Boston and New York. Bain Capital Ventures raises a new venture fund every three years and is currently investing out of a $660 million venture fund raised in 2012 with investments ranging in amounts from $500,000 to $50 million.

Steve Reale

Madison Bay Capital Partners

Steve Reale has spent nearly 20 years working with private companies and small capitalization public companies. Prior to co-founding Madison Bay, Steve spent 14 years at Levensohn Venture Partners (LVP) where he worked on a wide range companies across software, semiconductor, communications and business services.  Prior to LVP, Steve held a variety of equity research positions at Robertson Stephens, Van Kasper & Company and JP Morgan where he covered industrial, business services and payment processing small cap companies. He also was an early employee and Director of Finance at ZuluSports, a content provider, where he was involved in strategy development, capital raising, and operations.  Steve is a graduate of Middlebury College, where he received a BA in international politics and economics as well as Japanese. He is also a Chartered Financial Analyst (CFA) and a Kauffman Fellow (class 14).  

Drew Harman

InterWest Partners

Drew Harman has been a director at InterWest Partners since early 2016. As part of InterWest’s IT team, he represents InterWest on portfolio company boards and advises their portfolio companies. Since 2001, Drew has been an investor and strategic advisor to early-stage technology ventures, including Fra.me, Eucalyptus, Framehawk, AppCentral, and Readyforce. Drew was also an early investor in insurance software provider Guidewire (GWRE) and revenue management vendor Model N (MODN). Earlier in his career, Drew was with Ariba, as VP of Product Management and later as VP of Corporate Strategy. Drew holds a B.A. from Harvard and an M.B.A. from INSEAD. 

Discover what Aria can do for you.

Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles, and promotions.

Only Aria provides speed and agility at scale in the cloud, delivers actionable customer insights, and empowers business users with direct control to better monetize their offerings.

Innovative companies, like Adobe, Philips, Experian, AAA, and Zipcar depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business.