Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things recurring revenue and monetization.

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Analyst Reports AI

When Not to Use Generative AI – Gartner® Report

Using generative AI (GenAI) for the wrong business use cases leads to high failure rates and diminishes the value of AI in organizations. To avoid this, IT leaders can use this guidance to evaluate if GenAI is the right fit for their use case or whether to consider alternative AI techniques.

Telstra Taps Aria Systems for Cloud-Based Billing and Monetization

Leader of Australian Telecom Industry standardizes billing on Aria to accelerate delivery of innovative products and increase customer satisfaction San Francisco, CA. March 6, 2018 – Aria Systems, the leader in helping enterprises grow subscription- and usage-based revenue, today announced that Telstra (ASX: TLS), Australia’s leading telecommunications and technology company, has selected Aria’s monetization platform...

Blog Customer Experience

Will Car Dealerships Survive the EV Revolution?

The speed of disruption in the automotive industry is accelerating. In less than a decade, new on-demand services and connected cars have altered business models that had endured virtually unchanged for more than 100 years. But it’s at the dealership that one of the most profound disruptions may well take place, driven, in part, by...

Aria Systems Streamlines Payment Experience with PayPal

Aria Systems, the leader in helping enterprises grow subscription- and usage-based revenue, today announced that it is collaborating with PayPal to provide its customers with a digital payments platform to help increase sales.

Case Studies Software

Aria Customer Success: Hootsuite

Hootsuite has partnered with Aria since 2010 and during that time has seen top and bottom line returns through effective and efficient engagement.

Whitepapers Billing System Design & Architecture

Setting the Standard: Built for Multi-dimensional Customer Choice

The era of digital transformation is upon us. With it, industry leaders have shifted from a product-centric to a customer-centric go-to-market approach.

Blog Billing & Monetization

Two Big Ways Companies Can Monetize Artificial Intelligence

It still may be many years before the thinking machines of science fiction become reality. No system today can match the reasoning abilities and conversational skills of HAL 9000, the onboard computer from 2001 a Space Odyssey, or mimic humans with the lifelike precision of the androids on HBO’s hit reboot of Westworld. But key...

Blog Digital Transformation

Is the Fourth Industrial Revolution Upon Us?

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and introduced the world to mass...

Whitepapers IoT

Revenue Sharing for IoT Service Providers

From automotive to telecom, any business that seeks to maximize revenues from the Internet of Things (IoT) will need to become much more adept at revenue sharing, because in the realm of IoT, everything is connected, including revenues.

Whitepapers Recurring Revenue

Recurring Revenue Fallacies and Truths

The desire for businesses to adjust their go-to-market strategies in order to offer products in some form of recurring revenue model has now graduated from a collection of vanguard recurring offerings (e.g. Netflix, Uber, Amazon Web Services) to an urgent imperative that spans virtually all industries.

Blog Customer Experience

5 Ways CSPs Can Personalize Customer Service

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that CSPs have a NetPromoter score...

Leading Networking Company Uses Aria Systems to Drive IoT Success

This leading global networking company delivers innovative networking products to consumers, businesses and service providers. The company’s products are built on a variety of proven technologies such as wireless, Ethernet, and power-line, with a focus on reliability and ease-of-use. Its products are sold in 27,000 retail locations around the globe, and through approximately 31,000 value-added resellers, as well as multiple major cable, mobile, and wireline service providers.

Aria Systems Chief of Innovation Brendan O’Brien Selected For European Union Workshop on IoT

San Francisco, CA – January 31, 2017 – Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced that Brendan O’Brien, the company’s chief innovation officer and co-founder, participated in the European Commission Workshop on “Cross-Cutting Business Models for the Internet of Things.” The event, held January 30th at the Building...

Case Studies IoT

Aria Customer Success – Subaru

For Subaru, the connected car is about putting safety first and ensuring that customers are supported during their time of need. Subaru selected Aria to enable them to nimbly launch new products and services, and bring them to market quickly.

Blog Billing & Monetization

5 Critical Recurring Revenue Metrics (And Why They Matter)

Recurring revenue business models have gone beyond the mainstream to become a mission-critical element of a majority of businesses’ growth plans. A recent study commissioned by Gatepoint Research and Aria research showed that consumption and usage-based billing was being used by 52 percent of the respondents—and only 11 percent said that they will continue relying...

Mindbody Utilizes Aria Systems to Automate Billing Processes

Mindbody provides an all-in-one commerce platform that helps business owners acquire new customers, book appointments, process payments, manage employees, and build long-term client relationships. Their platform unifies the essential needs of running a service business into a single web-based system that’s accessible from any device.

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