How UGG Launched a Unified BSS in Just 90 Days with Aria Systems, ServiceNow and Tenon

UGG Case Study

Founded in 2020 as a joint venture between Telefónica Group and Allianz, Unsere Grüne Glasfaser (UGG) is a German wholesale fiber network operator that delivers broadband to underserved rural areas across the country.

To support its rapid expansion, UGG sought to modernize its legacy business support systems (BSS) with an agile, automated and data-driven billing, CRM and marketing capability.

Following an exhaustive competitive review, UGG selected Aria Billing Cloud, ServiceNow CRM and Tenon for their integrated SaaS-based BSS suite, ultimately launching their new unified BSS in just 90 days. Read this case study to understand:

• Why UGG needed a unified BSS
• Why UGG selected Aria Billing Cloud, ServiceNow CRM and Tenon
• The impact of choosing Aria, ServiceNow and Tenon

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