How M1 Reinvented their Customer Experience with Aria Billing Cloud

M1 Case Study

With a population of 6 million people and four major telco players, the communications market in Singapore is highly competitive. M1 is Singapore’s first digital network operator, providing a range of communications services to its 2 million consumer and business customers.

M1 set out to radically simplify the way it operates and to provide real value to customers by becoming fully cloud native. To support this digital transformation, the business needed a flexible, reliable and future-proofed billing platform that would integrate easily with its new cloud-native architecture.

Read the case study to understand:

• M1’s cloud-native vision and billing requirements
• Why M1 chose Aria
• The impact of choosing Aria

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