Aria enables open partner ecosystems in the evolving 5G communications industry

In this Market Note, IDC highlights aspects of the telecom order-to-cash process defined by non-traditional business models and examines the ability of Aria Systems to meet the complex billing and monetization needs of today’s 5G Communications Industry.

Karl Whitelock, IDC’s Research Vice President covering Communications Service Provider (CSP) Operations & Monetization, explains why, as CPSs diversify to go beyond connectivity in their B2B2X business strategies, they are looking to Aria to help automate interactive billing and support new revenue collection processes. 

“Business model enablement, partner interactions, network operability, and ultimately customer satisfaction are limited if traditional charging and billing solutions are expected to meet the level of business change that today’s new network technology environment brings to light,” explains Whitelock. “A new type of charging and billing capability set is required.”

A public cloud, native SaaS solution, Aria interoperates with cloud-native and traditional license-based solutions using more than 360 APIs and TM Forum Open APIs. Aria Active Orchestration and Aria Data Feed exemplify the platform’s openness. In addition to its Billing and Monetization Platform, Aria offers Aria Marketplace for the management of partner products and services for recurring billing and life-cycle changes. Finally, Aria’s commercial product catalog is designed to enable co-curation, essential given that 5G and related services are more adaptable today as a result of partner, stakeholder, and customer collaboration.

For more on IDC’s point of view, download the Market Note to learn how Aria’s Billing and Monetization Platform benefits CSP product management, billing & revenue operations, strategy offices, CIOs, and CTOs.

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Source: IDC, “5G Operational Readiness — Aria Enables Open Partner Ecosystems in the Evolving 5G Communications Industry”, by Karl Whitelock, Research VP, Communications Service Provider Operations & Monetization, IDC Research, July 2022,  Doc #US49296822