Privacy Policy

PRIVACY POLICY

Effective Date: 22 August 2016

Privacy Policy

Effective Date: 22 August 2016

This privacy policy applies to sites owned and operated by Aria Systems, Inc. (“We”, “Us” or “Our”). Your privacy is important to us. To better protect your privacy we provide this privacy policy explaining our online information practices and the choices you can make about the way your information is collected and used. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. To make this privacy policy easy to find, we make it available on our homepage and at every point where personal information may be requested. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Aria Systems, Inc.

EU – U.S. Privacy Shield

Aria Systems, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Aria Systems, Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list

Aria Systems, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Aria Systems, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Aria Systems, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission]. In certain situations, Aria Systems, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

The Information We Collect

This privacy policy applies to all information collected or submitted on the Aria Systems, Inc. website and its platform. On some pages, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Company Name
  • Title
  • Payment Information (billing name, address, and credit card information - platform only)

The Way We Use Information

We use the information you provide about yourself/others only to complete your request. We do not share this information with outside parties except to the extent necessary to fulfill your request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website, but we would not disclose anything that could be used to identify visitors to our site or applications.

Finally, we never use or share the personal information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy.

We may provide your personal information to companies that provide services to help us with our business activities and fulfill your requests such as payment processors in order to process payments on behalf of our clients. These companies are authorized to use your personal information only as necessary to provide these services to us.

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.ariasystems.com.

We may also disclose your personal information:

  • In certain situations, Aria Systems, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Aria Systems, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When you enter sensitive information (such as a credit card number) on our order forms or when you login to our platform (using your login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at customersupport@ariasystems.com.

How You Can Access Or Correct Your Information

Upon request, Aria Systems, Inc. will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at customersupport@ariasystems.com.

You can update, delete or correct factual errors in your personal information by sending us a request that credibly shows error. If you no longer desire our service contact us directly through the contact information listed below. We will respond to your request to access a reasonable timeframe.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-out Preferences

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at https://www.ariasystems.com/company/about-aria#Address.

We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

Cookies and Other Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Aria Systems, Inc. and our analytics partners, affiliates, or service providers; These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for authentication and to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our site may be limited.

  • Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

  • Local Storage Objects (HTML5)

We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

  • Behavioral Targeting

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Links to 3rd Party Sites

Our website includes links to other sites whose privacy practices may differ from those of Aria Systems, Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any sites you visit.

Blog

Our website offers publicly accessible blogs or community forums. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want your personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at https://www.ariasystems.com/company/about-aria#Address.

Referrals

If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Aria Systems, Inc. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may click the unsubscribe link in the message or contact us at https://www.ariasystems.com/company/about-aria#Address to request that we remove this information from our database.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Single Sign-On

You can log in to our website using sign-in services such as LinkedIn or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like LinkedIn give you the option to post information about your activities on this website to your profile page to share with others within your network.

Information Related to Data Collected through the Aria Service

Information Related to Data Collected for our Clients

  • Aria Systems, Inc. collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Access and Retention of Data Controlled by our Clients:

  • Aria Systems, Inc. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Aria Systems, Inc.’s Client (the data controller). If requested to remove data, we will respond within a reasonable timeframe.
  • We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Aria Systems, Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

U.S - Swiss Safe Harbor

Aria Systems, Inc. complies with the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from Switzerland. Aria Systems, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Aria Systems, Inc.’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.

Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call using the contact information below.

Aria Systems, Inc.

575 Market Street, 32nd Floor
San Francisco, CA 94105

Web: https://www.ariasystems.com/company/about-aria#Address
Email: customersupport@ariasystems.com
Phone: +1 415-852-7250
Fax: +1 415-852-7251
Toll Free: 1-877-755-2370

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