Aria vs Zuora
Zuora billing is portrayed as simple, easy to use, and easy to set up. But be careful—does Zuora software provide the enterprise capabilities you need without necessitating custom coding to connect add-ons or third-party software to the Zuora billing platform?
Aria's cloud billing and monetization platform was purpose-built to meet enterprise-level needs. Here are just a few examples:
Your business is complex because of the size, scale, geographies, currencies, or diversity of what you offer.
The number of permutations of products, services, options, and pricing can be staggering.
How can we sell all of the products and services in all the ways they need to be offered?
Is there a way we can assemble a vast array of options from easily updatable building blocks?
Your subscriber relationships can be complicated, involving multiple departments, divisions, locations, payment methods, distributors, VARS, and various terms and conditions across direct sales.
How can we bill each of our customers the way they want to be billed, automatically, regardless of sales channel?
How can we represent account relationships and payment relationships in complex ways like parent-pay, child-pay, sponsored, or pooled?
Do we give our distributors and channel partners the freedom and agility to offer their products and bill their customers in the way they want?
Your customers (and competition) challenge you to rapidly introduce new services.
How can we eliminate the “billing bottleneck” that keeps us from getting to market?
How agile would our business be if we had the flexibility of unlimited monetization models, including consumption/usage billing within the system, without having to write code?
You want to bring your products and services to customers in a wide variety of ways and without the need for coding.
You need usage calculations that can go deeper than the basic math of Rate x Unit.
Tracking customer activity by analyzing usage, even when there is no charge associated with the usage, is important.
How much would we be able to expand what we offer, and our customer base, if we had the ability to apply sophisticated usage ratings to our offerings?
How much would detailed visibility into usage consumption of our free trials help us better refine our offers to the market?
Your recurring revenue billing doesn’t happen in a vacuum. It touches many parts of your business, and many existing systems.
How do we update and synchronize data, automate business processes, and engage customers, without creating mountains of code that must be maintained?
How much can we increase customer satisfaction and lifetime value if we watch out for our customers and our business, actively orchestrating interactions and revenue moments?
Can we fine tune our business to recognize revenue moments and trigger the corresponding actions by successfully utilizing the appropriate data across systems?
You need the flexibility to incorporate your company’s unique processes and business needs into your monetization platform without dealing with a third party or writing and maintaining custom code.
Do we have proprietary business procedures that must seamlessly flow into our recurring revenue platform?
How important is it to remove manual intervention from business processes, such as spreadsheet manipulation, or direct management of billing and invoice runs?
How do we harness the massive capabilities of a workflow engine without needing custom coding, middleware, or an additional contract with a third-party vendor?