NEWS & PRESS

NEWS & PRESS

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Aria Systems Completes Record-Setting Year as Global 2000 Demand Surges for Company’s Technology

Enterprises Expand Use of Active Monetization for a Better Way to Drive Growth and Increase Customer Lifetime Value

San Francisco, CA – December 9, 2014Aria Systems, the leading innovator in recurring revenue, today announced record results with a 263% overall increase in annual contract value and 160% growth in total contract value over the previous fiscal year ending October 31, 2013. Aria’s record-setting year underscores the increasing demand for its solution and its ability to drive growth and customer retention for global enterprises. The company's portfolio of industry-leading clients includes Adobe, Audi, Constant Contact, Falck, Ingersoll Rand, Philips, Pitney Bowes, Progress Software, Red Hat, Verizon and VMware. Total demand for Aria and other cloud billing solutions is projected to reach at least $9.58 billion by 2018.

“Aria helps Falck build upon our market-leading customer satisfaction,” said Kasper Hundborg Hansen, Head of IT, Falck Denmark, a worldwide leader in health and safety services. “With Aria, we will have a flexible monetization platform that ensures that business units can launch new products at the speed required to better address customer needs and market opportunities, now and in the future.”

In addition to completing the best quarter in the company’s history, Aria set new records across the board for its 2014 fiscal year. Aria bested totals in revenue, accounts under management, transactions and funds under management. Aria also landed over 16 new enterprise deals for the year including Advanced Auto Parts, Corporation Service Company, Constant Contact, Falck, Hibu, Interactive Data Corporation, Verizon OnCue and Verizon Telematics. Additionally, another 17 Fortune 500 enterprises went live on the Aria platform to better monetize their products, serve their customers, and increase their speed to market. This streak continues Aria’s 100% success rate for enterprise implementations.

“This year we’ve experienced tremendous enterprise growth across verticals with global businesses adopting Aria’s active monetization platform. As a result, our annual contract value and total contract value showed triple digit growth while our average deal size more than doubled over last year,” said Tom Dibble, CEO, Aria Systems, Inc. “These results demonstrate that Aria is meeting a real need in the enterprise market, and that our direction is on point for the future.”

Aria Systems’ success underscores the need for an advanced monetization platform that allows companies to quickly launch new products, actively respond to customer demands, and better take advantage of market opportunities by offering a greater variety of service bundles and options.

“Companies like Aria are helping to close the agile billing gap, which is the time delay resulting from what can be delivered by their legacy billing systems versus what’s required from lines of business,” said Andrew Dailey, managing director, MGI Research. “To be successful in recurring revenue, enterprises must continuously iterate and actively engage with their customers with a wide variety of products, which can be especially hard for global organizations to do at scale – over multiple geographies, for millions of customers.”

Aria’s Active Monetization platform helps enterprises acquire more customers, manage recurring revenue at scale and maximize lifetime value. In the recurring revenue era, companies live and die by their ability to retain their customers and keep them satisfied. Aria helps by enabling active engagement at every customer-generated event, referred to as “revenue moments.” These important revenue moments include everything from billing a credit card to sending a customer notification and promoting an upsell opportunity. Effectively managing these moments increases a company’s ability to capitalize on the multitude of opportunities that exist over the lifetime of the customer relationship, with the net effect of increasing revenue.

On the heels of their success, Aria Systems launched their new positioning focused on active monetization to maximize customer lifetime value, which is highlighted on their new website at www.ariasystems.com.

Notable 2014 company achievements include:

  • Increased overall annual contract value by 263% and total contract value by 160% over previous fiscal year
  • Closed a record 16 global enterprise deals
  • Launched 17 Fortune 500 enterprises on the Aria Active Monetization platform
  • More than doubled the company’s average deal size
  • Maintained its industry-leading 97% enterprise retention rate
  • Expanded global operations with new regional offices in Germany and the Netherlands
  • Added significant executive appointments in products and professional services and increased headcount by over 60% worldwide
  • Launched its latest product release, Fall 2014, expanding industry-leading pricing and packaging options
  • Added important partnerships including Workday Inc., ATG, Safenet and Avalara
  • Selected to the Always On Top 100 of On-Demand Software Companies, JMP Hot 100 and Montclare 250
  • Obtained TRUSTe privacy certification
  • Advanced its IoT thought-leadership with a front-line perspective on Monetizing the Internet of Things
  • Published the Big Book of Recurring Revenue Innovator’s Guide, an inside look at some of the most successful companies leveraging recurring revenue models
  • Exceeded all production SLAs for the year

About Aria Systems:

Industry leaders like AAA NCNU, Constant Contact, Falck, Hootsuite, Pitney Bowes, Telekom Denmark, VMware and many others choose Aria Systems to accelerate growth of their recurring revenue business and maximize the lifetime value of their customers. With Aria, global brands quicken their time to market with a wider variety products and services that increase customer retention and satisfaction. Learn more about us at www.ariasystems.com.

Aria Systems and the Aria logo are trademarks of Aria Systems, Inc. All other trademarks are the property of their respective owners.

Press Contacts

Parker Trewin | Aria Systems | + 1 415 549 2531 | ptrewin@ariasystems.com

Marina Greenwood | Activa PR | +1 415 776 5350 | marina@activapr.com

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