The Best of the Aria Blog in 2016

2016

As 2016 comes to a close, it is now time to take a look back at all the good times and great posts we had at the Aria Blog. I started at Aria this spring, just in time to start writing about connected cars. Since I’m a certified gearhead, that was a lot of fun for me. We also delved into IoT, the challenges the Communications industry is facing, and the wide, wide world of monetization. Let’s take a look at this year’s most popular posts and some of our personal favorites!

The Future of Cars: 5 Questions with Audi’s Scott Reynolds

Hot on the heels of the tech-focused TU Automotive conference, we spoke with Audi of America’s Mobility Business Development Manager Scott Reynolds about Audi Mobility, changing views of car ownership, and the future of the industry in the age of autonomous automobiles. Read More

10 Cool Companies that are Already Monetizing the Internet of Things

At its core, the Internet of Things (IoT) is about making connections. It connects smart sensors, devices, and applications that together make a multitude of new services possible—services that offer people greater personalization and more control than ever. The big question is: How can your business create revenue from these new services? As these ten companies show, there’s no shortage of opportunities when it comes to monetizing connections created through the IoT. Read More

Five Ways to Improve Your Customers’ Experience

I call an online service provider and I get auto prompts requesting more information “to serve me better”. I punch in my phone number, my social security number and my account number. Then The representative in “specialty services” asks for me for my phone number, my social security number and my account number. After the call, paradoxically, I wasn’t feeling that special. Read More

4 Challenges Facing Mobile Network Operators

Life for mobile network operators (MNOs) used to seem pretty simple. Usage-based service plans for voice and text messaging looked to provide a limitless stream of recurring revenue. Then came the smartphone and data. The onslaught of data usage when the iPhone was first released nearly tanked their networks, but the revenue from data plans made the billions of dollars in network upgrades worth it. Usage patterns have again changed and WiFi is ubiquitous, so voice and data revenue has flattened and providers are scrambling for new sources of revenue. Read More

Pitney Bowes CIO Wins Ventana Business Technology Leadership Award

We are proud to announce that Joseph Schmitt, Vice President and Chief Information Officer at Pitney Bowes, has been selected as the 2016 Ventana Research Business Technology Leadership Award winner in Cloud Computing for his innovative partnership with Aria and use of Aria’s cloud-based monetization platform. Read More

Connecting the Unconnected Car

About one-third of U.S. adults want connected car features. However, in 2015, only about 5.3% bought a new car, and the average age of cars on the road in the U.S. is 11.4 years old. That leaves a lot of people who want smart cars that are stuck with dumb ones. Besides tacking smartphones to the dashboard (which pretty much all of us do) is there anything that can be done to “connect” the unconnected car?

Dreamforce 2016: Customer Experience is the New Currency

Andy Baer, Salesforce SVP of Comms and Media Industry, encapsulated in one sentence why companies are rushing towards digital transformation: “Customer experience has become the new currency.” As the IoT becomes ingrained in our lives, the customer will be at the center of every service. Read More

Monetize 2016 – Keeping up with the Customer

Aria President and CEO Tom Dibble kicked off this year’s Monetize conference by showing how customers demanding choice are driving disruption in virtually every industry. Using Uber and the taxicab industry as an example, he showed how depriving today’s customers of choice and providing anything but an exceptional experience leaves markets ripe for disruption. Read More

See you again in 2017!