Recurring Revenue & Subscription Billing Blog

Customer-Era Pricing Goes Beyond Simple Subscriptions
By: Owen Ray

Owen Ray

Just a few years ago, the simple subscription and the recurring revenue derived from it was the savior for sagging sales. It allowed companies to retain more customers, gain recurring revenue, and get Wall Street’s attention. However, the demands of the connected customer have quickly outstripped the usefulness of the […]

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The Recurring Revenue Quiz
By: Owen Ray

Owen Ray

The desire for businesses to adjust their go-to-market strategies in order to offer products in some form of recurring revenue model has now graduated from a collection of vanguard recurring offerings (e.g. Netflix, Uber, Amazon Web Services) to an urgent imperative that spans virtually all industries. It is arguably a […]

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Most Important Recurring Revenue Stats of 2016
By: Owen Ray

Owen Ray

A year ago we asked industry thought leaders to provide us with their go-to metric—their standard bearer and ultimate indicator—for recurring revenue success. We got a lot of opinions that netted KPIs like customer retention cost, customer lifetime value and annual recurring revenue. The reason for their intense interest in […]

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This Week in Monetization
By: Owen Ray

Owen Ray

In this new—dare I say, recurring—Aria blog series, we’ll take a look at the week’s news in monetization, recurring revenue, subscription and usage-based services, and billing industry news. We’ll look at successes and failures, mergers and acquisitions, and, when we’re really lucky, the quirkier side of this wonderful business we’re […]

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Are You Leaving Money on the Table? Usage Billing Gets It Back
By: Bob Harden

Bob Harden Guest Author

“If you’re a B2B provider and relying on a subscription only model, you’re probably leaving money on the table.” Did that pique your attention? You’re not alone. I recently posited this to my audience during my presentation on recurring revenue at a Finance seminar. The statement was meant to be […]

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[INFOGRAPHIC]: 4 Key Trends that Fuel Recurring Revenue Adoption
By: Eileen Bernardo

Eileen Bernardo

Recurring revenue business models are quickly gaining popularity across all industries, from automotive to healthcare to industrial manufacturing, as more businesses move away from one-time sales transactions. In an age where ongoing customer relationships and loyalty are prioritized, subscription and usage-based billing models are preferred as they enable companies to […]

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[INFOGRAPHIC]: Capture Untapped Markets with Usage-Based Billing
By: Eileen Bernardo

Eileen Bernardo

There has been an increase in the adoption of recurring revenue models in both B2B and B2C environments as enterprise companies search for new ways to stay competitive by monetizing their products and growing revenue. According to Forrester Research, “the move to subscription and consumption models is pervasive in almost […]

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[INFOGRAPHIC]: 3 Keys to Selecting the Right Billing Solution
By: Eileen Bernardo

Eileen Bernardo

The billing system, once considered an integral part of the back office, is making the move into the front office. As consumer preference continues to shift toward subscription and usage-based services, businesses are following suit in order to stay competitive and keep customers happy. According to Andrew Dailey of MGI […]

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The Benefit of Usage-Based Billing
By: Ed Sanville

Ed Sanville

Enterprise companies are finding new ways to monetize their products and increase revenue through additions to their product catalogs that reflect new billing/pricing models. Traditionally, there are three types of monetization models: one-time, subscription, and consumption/usage. The one-time sales model (ex: a purchase at a local retail outlet) has recently […]

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Increasingly, Pay-Per-Use Is Paying Off
By: Sean Kirk

Sean Kirk Guest Author

You hear the terms “subscription economy” and “subscription commerce” all the time. And with good reason. Subscription-based monetization is transforming business as we know it. But what about usage? Where’s the “consumption economy”? Turns out, it’s all around us. When most people think of usage-based billing, the example that probably […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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