Recurring Revenue & Subscription Billing Blog

Platforms-as-a-Service to Enable the IoT
By: Brendan O'Brien

Brendan O'Brien

No matter what enterprise industry you’re in, it’s likely that somewhere between the water cooler and the boardroom you’ve caught wind an IoT initiative that’s underway. Your organization might be in the highly visible minority that’s actually made material progress toward an IoT strategy, but for most companies, a fully […]

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MWC17 Survey: 5G Will Require Replacement of Legacy OSS/BSS Systems
By: Owen Ray

Owen Ray

It is something of a battle cry at Aria that legacy OSS/BSS back-office systems can slow down business. The Mobile World Live (MWL) survey unveiled at Mobile World Congress this week highlights this pain point. In a study involving about 1,000 key decision makers from across the mobile ecosystem, 66 […]

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Mobile Carriers Entering Protracted Pricing Battle
By: Owen Ray

Owen Ray

Whether you are down with Android or Apple, nearly every provider can sell you the device you need. If they don’t have it, you can drop the cash and BYOD. The service and coverage provided by major carriers are so close that you would be hard-pressed to tell the difference […]

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5 Ways CSPs Can Personalize Customer Service
By: Parker Trewin

Parker Trewin

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that […]

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5 Ways Telecoms Can Improve Customer Focus
By: Sean Kirk

Sean Kirk

Cable providers, telecoms, and mobile operators are facing unprecedented challenges. The commoditization of voice and data services. Cord-cutting due to over-the-top (OTT) options. Emerging connectivity alternatives such as fixed wireless offered by aggressive newcomers. All threaten the traditional revenue streams communications service providers (CSPs) once thrived on. How can CSPs […]

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This Week in Monetization – February 10
By: Owen Ray

Owen Ray

Happy Friday! Kick your shoes off, put your feet up on the desk, and throw some fish in the office microwave so people will actually hope you leave early! Just kidding, cooking fish in the office micro is never cool. I’m bringing this up because we’re about to talk about […]

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This Week in Monetization – Jan. 26, 2017
By: Owen Ray

Owen Ray

Happy Friday! As California begins to drown its way out of the drought, more companies are swimming in recurring revenue from new lines of business and acquisitions. This week we’ll look at Sprint catching a wave with Jay Z’s Tidal, Ford and General Motors diving into mobility, and Cisco pouring […]

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2017 Opportunities for CSPs, 5G, and Connected Vehicles
By: Brendan O'Brien

Brendan O'Brien

2017 could be a year of great opportunities for communications service providers (CSPs) or it could be the year that they truly fall behind. We have said time and time again that CSPs must become Digital Service Providers in order to remain competitive, and with a tidal wave of IoT-related […]

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Backing the Right Horses in the Race to 5G Revenue
By: Sean Kirk

Sean Kirk

Speed. It’s one of the defining attributes of the Internet of Things (IoT). 5G, or fifth generation wireless, will make 4G LTE look like a worn-out old nag when it trots out its warp speed connections between billions of smart objects and devices. For communications service providers (CSPs) that provide […]

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3 Ways Telecoms Will Monetize 5G
By: Sean Kirk

Sean Kirk

If you are looking forward to 5G so you can stream movies while downloading Madonna’s discography and controlling a dozen IoT devices from your phone, you might want to slow your roll. Wide-scale deployment of 5G, or fifth generation wireless, is not expected to happen for another 8 to 10 […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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