Recurring Revenue & Subscription Billing Blog

[Video]: Increase Customer Lifetime Value and Accelerate Income with Recurring Revenue
By: Eileen Bernardo

Eileen Bernardo

All businesses, from the enterprise to the SMB, strive to expand their business and grow their bottom line. However, the steps taken and challenges faced in this process differ. The challenge for SMBs is to reduce friction with customers and make it easy to pay things, particularly because SMBs tend […]

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Maximize Recurring Revenue with Existing Customer Accounts
By: Meghan McGuire

Meghan McGuire

Did you know that 80% of future revenue comes from 20% of existing customers? This makes customer retention an integral part of recurring revenue success. So how can you maintain a positive relationship with current customers while simultaneously maximizing the revenue you can get from each one? As the director of […]

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[Video]: How Technology is Transforming Your Customer Relationships
By: Eileen Bernardo

Eileen Bernardo

If companies want to grow they have to do something they’ve never done before – they must actively participate in making the customer successful, which has been a difficult task until recently. In the past, companies were disconnected from their products and disconnected from their customers. But because of evolving technology, companies […]

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Enhancing the Customer Experience with Your Product Catalog
By: Trey Lindseth

Trey Lindseth

The customer experience is increasingly important in attracting and retaining longtime, loyal customers. We are in an age where the customer is in the driver’s seat; and the processes, services, and capabilities we offer are built with the customer’s satisfaction in mind. That being said, the product catalog is one […]

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[Video]: The Monetization Imperative for the Digital Age
By: Eileen Bernardo

Eileen Bernardo

We see evidence of an uneven distribution in market share in companies across all industries. The companies who take advantage of the future and its technologies are performing extremely well and will only do better. Those who have yet to embrace the future are tanking despite being in the same industry. What […]

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[Video]: The New Blueprint for a High Performance Digital Company
By: Eileen Bernardo

Eileen Bernardo

There’s a new revolution coming, but not everyone is ready for it. Christian Kelly, Accenture’s Managing Director, joined as a speaker at Monetize 2015, Aria’s global user conference on recurring revenue and monetization. His session, titled “The New Blueprint for a High Performance Digital Company” highlighted the new blueprint necessary for businesses […]

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Tips for Monetizing Your Billing Cycle
By: Rod West

Rod West

The moment someone becomes a customer for your recurring revenue product or service, one thing is guaranteed: You will send an invoice or billing statement for each billing period detailing usage and payment due. The way you handle this process, mundane and routine as it may seem, is crucial to […]

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Go Beyond Billing… Monetization is Your Business Future
By: Jon Gettinger

Jon Gettinger

For Monetize 2015, we created this video, which provides our take on why monetization is one of the essential capabilities for driving growth for businesses in the new normal. That’s why we chose it as the name for our conference. Two weeks later and I’m still reflecting on the key […]

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Monetize 2015 Day Two – Second Half Highlights: How Technology is Re-Inventing the Customer Relationship
By: Eileen Bernardo

Eileen Bernardo

After two days of learning and growth at Monetize 2015, it’s clear that responding to the New Normal is occupying the mind space of many. Much of the content addressed the implied question: how can we achieve sustainable growth and long-term success while taking advantage of this new normal? Nowhere […]

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Monetize 2015 Day Two – First Half Highlights: The Monetization Imperative for the Digital Age
By: Eileen Bernardo

Eileen Bernardo

Day Two of Monetize 2015 picked up right where we left off last night. Aria CEO Tom Dibble and SVP of Marketing Jon Gettinger set the stage for the conversation around The New Normal – the massive disruption across companies and industries where upstarts like Netflix and Uber are forging […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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