Recurring Revenue & Subscription Billing Blog

5G Could Drive $2.4 Trillion in Connected Car Output
By: Owen Ray

Owen Ray

Consistent, fast, and seamless communications are key to enabling autonomous vehicles. Connected cars must talk to everything around them, from other cars to road infrastructure to the gadgets riders have brought in the cars with them. 5G will be critical to allowing vehicle-to-everything (V2X) communications and may become integral to […]

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MWC17 Survey: 5G Will Require Replacement of Legacy OSS/BSS Systems
By: Owen Ray

Owen Ray

It is something of a battle cry at Aria that legacy OSS/BSS back-office systems can slow down business. The Mobile World Live (MWL) survey unveiled at Mobile World Congress this week highlights this pain point. In a study involving about 1,000 key decision makers from across the mobile ecosystem, 66 […]

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Mobile Carriers Entering Protracted Pricing Battle
By: Owen Ray

Owen Ray

Whether you are down with Android or Apple, nearly every provider can sell you the device you need. If they don’t have it, you can drop the cash and BYOD. The service and coverage provided by major carriers are so close that you would be hard-pressed to tell the difference […]

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This Week in Monetization – President’s Day Edition
By: Owen Ray

Owen Ray

I’ve been told that I’m not allowed to open this post with a Donald Trump joke, so this just isn’t going to be as fun, easy, or rewarding as I was hoping. That means I’ll have to dig deep, so pardon the presidential puns. See, that was one right there! […]

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5 Ways CSPs Can Personalize Customer Service
By: Parker Trewin

Parker Trewin

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that […]

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This Week in Monetization – Jan. 26, 2017
By: Owen Ray

Owen Ray

Happy Friday! As California begins to drown its way out of the drought, more companies are swimming in recurring revenue from new lines of business and acquisitions. This week we’ll look at Sprint catching a wave with Jay Z’s Tidal, Ford and General Motors diving into mobility, and Cisco pouring […]

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Backing the Right Horses in the Race to 5G Revenue
By: Sean Kirk

Sean Kirk

Speed. It’s one of the defining attributes of the Internet of Things (IoT). 5G, or fifth generation wireless, will make 4G LTE look like a worn-out old nag when it trots out its warp speed connections between billions of smart objects and devices. For communications service providers (CSPs) that provide […]

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Three Things to Replace Telecom Voice Revenue
By: Owen Ray

Owen Ray

It’s no secret that voice and messaging revenue have been in rapid decline as attractive OTT options have nabbed customers and diverted significant recurring revenue from telecoms. What’s startling is how much of an impact this has had—telecom companies could be missing out on $386 billion in revenue due to […]

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Verizon Acquires Yahoo! to Grab More Content Revenue
By: Owen Ray

Owen Ray

The telecom industry is so rapidly transforming that we’ll soon have to stop calling them “telecoms”. Verizon’s acquisition of Yahoo!, and just 14 months earlier, AOL, shows us the content and services-driven direction that telecoms are taking to find new revenue streams. In an age where providers are experiencing precipitous […]

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How the Baby Bells Grew Up
By: Owen Ray

Owen Ray

The Breakup Ma Bell reigned supreme over the telephone business for over 100 years in the US and Canada. Ma Bell—the nickname given to the Bell Telephone Company, and later, AT&T— cornered the market with an iron fist. Operated as a monopoly, the infrastructure, local and long distance service, and […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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