Recurring Revenue & Subscription Billing Blog

Is the Fourth Industrial Revolution Upon Us?
By: Owen Ray

Owen Ray

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and […]

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Insuring the IoT: Who’s Liable in a Connected World?
By: Owen Ray

Owen Ray

Connected devices are supposed to make our lives easier. Autonomous vehicles will effortlessly drive us around. In the home, connected Things from the sprinklers to the security system will automate mundane tasks. In the workplace, industrial IoT technology will make us more productive and free to focus on innovation. But […]

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Platforms-as-a-Service to Enable the IoT
By: Brendan O'Brien

Brendan O'Brien

No matter what enterprise industry you’re in, it’s likely that somewhere between the water cooler and the boardroom you’ve caught wind an IoT initiative that’s underway. Your organization might be in the highly visible minority that’s actually made material progress toward an IoT strategy, but for most companies, a fully […]

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Communications Providers Must Lead IoT Security
By: Brendan O'Brien

Brendan O'Brien

This article was originally published at RCRwireless.com Communications service providers stand to make big gains from the internet of things. But security issues could put a huge dent in their revenue projections. If they want to maximize the monetization potential of IoT, they’ll need to become leaders in ensuring its […]

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This Week in Monetization – April 21, 2017
By: Owen Ray

Owen Ray

It’s the day you’ve all been waiting for—Friday! The sun is shining, the birds are singing, and the kids are still bouncing off the freaking walls from all the Easter candy. During this fine week, Amazon and Oracle get into a tussle, Wall Street places Tesla above General Motors, and […]

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6 Enterprise Companies Going Big in IoT
By: Owen Ray

Owen Ray

It’s easy to see why the IoT is seen by many as a realm largely occupied by startups. Highly visible consumer products like Nest and Fitbit originated at startups. Tesla, a startup car company, is leading the way in IoT connected vehicles. Gartner even released a report recently stating that […]

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Sharing Our Way to a Better IoT
By: Andres Botero

Andres Botero

At TM Forum Live! Aria Systems CMO Andres Botero will take part in a panel debate on ‘Setting up IoE monetization short and long-term’. In this post, he looks at the importance of collaboration. Most of the reports we see about our uber-connected future paint a rosy picture. Internet of […]

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This Week in Monetization – April 6, 2017
By: Owen Ray

Owen Ray

Happy first Friday of Q2! Closing and opening a couple quarters got you down? We’ve just the thing to pick you up with some customer service schadenfreude from Garadget, Audi expanding its mobility footprint, and a real subscription service for virtual reality. Shutting down irate IoT customers It has happened […]

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Handling Irate Customers in the IoT Age
By: Owen Ray

Owen Ray

It’s happened to everyone who has ever been in customer service. An issue between customer and provider turns into a screaming match. You did all the right things—empathized, apologized, and tried to find a solution, and you still end up with someone screaming and cussing in your face. When I […]

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Opportunities and Barriers in Industrial IoT
By: Owen Ray

Owen Ray

Smart cars and connected household devices get the lion’s share of IoT attention. It makes sense—consumer devices and cars are sexy and they attract a lot of eyes from a booth at CES. All the while, their geekier, bespectacled sibling, The Industrial Internet of Things (IIoT), is lurking in the […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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