Recurring Revenue & Subscription Billing Blog

5 Ways Telecoms Can Improve Customer Focus
By: Sean Kirk

Sean Kirk

Cable providers, telecoms, and mobile operators are facing unprecedented challenges. The commoditization of voice and data services. Cord-cutting due to over-the-top (OTT) options. Emerging connectivity alternatives such as fixed wireless offered by aggressive newcomers. All threaten the traditional revenue streams communications service providers (CSPs) once thrived on. How can CSPs […]

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2017 Opportunities for CSPs, 5G, and Connected Vehicles
By: Brendan O'Brien

Brendan O'Brien

2017 could be a year of great opportunities for communications service providers (CSPs) or it could be the year that they truly fall behind. We have said time and time again that CSPs must become Digital Service Providers in order to remain competitive, and with a tidal wave of IoT-related […]

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3 Ways Telecoms Will Monetize 5G
By: Sean Kirk

Sean Kirk

If you are looking forward to 5G so you can stream movies while downloading Madonna’s discography and controlling a dozen IoT devices from your phone, you might want to slow your roll. Wide-scale deployment of 5G, or fifth generation wireless, is not expected to happen for another 8 to 10 […]

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Three Ways CSPs Can Monetize IoT
By: Brendan O'Brien

Brendan O'Brien

For communications service providers reeling from losses in their traditional lines of business, the Internet of Things provides tantalizing opportunities to reverse their fortunes. At first glance, you’d think monetizing IoT would be a slam-dunk for the comms industry. After all, they control the networks that IoT devices must traverse. […]

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Three Things to Replace Telecom Voice Revenue
By: Owen Ray

Owen Ray

It’s no secret that voice and messaging revenue have been in rapid decline as attractive OTT options have nabbed customers and diverted significant recurring revenue from telecoms. What’s startling is how much of an impact this has had—telecom companies could be missing out on $386 billion in revenue due to […]

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3 Ways Telecoms Can Complete the Digital Metamorphosis
By: Brendan O'Brien

Brendan O'Brien

Now that everything depends so heavily on connectivity, you would think the businesses that own the communications infrastructure would be on top of monetizing their connections. Instead, Telcos, largely in the communications service providers (CSPs) category, are being run roughshod by faster moving digital service players like Netflix, Skype, and […]

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4 Things CSPs Can Learn from my Personal Tech Upgrade
By: Parker Trewin

Parker Trewin

Over the past few months I’ve embarked on a major personal technology upgrade. With each purchase, I’m reminded just how much has changed since I got my first phone, PC, and Walkman. Personal technology has completely transformed since I got my prized Motorola flip phone. It was the late 90’s […]

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Verizon Acquires Yahoo! to Grab More Content Revenue
By: Owen Ray

Owen Ray

The telecom industry is so rapidly transforming that we’ll soon have to stop calling them “telecoms”. Verizon’s acquisition of Yahoo!, and just 14 months earlier, AOL, shows us the content and services-driven direction that telecoms are taking to find new revenue streams. In an age where providers are experiencing precipitous […]

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The New Aria for Communications Gives Speed and Agility to Telecoms
By: Sean Rollings

Sean Rollings

What if you could see the future but you couldn’t quite get there? What if you knew what you wanted but it was too fast for you to catch it? This is exactly what’s happening in the Communications industry. Traditional mobile voice and messaging revenues are shrinking, while more lucrative […]

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How the Baby Bells Grew Up
By: Owen Ray

Owen Ray

The Breakup Ma Bell reigned supreme over the telephone business for over 100 years in the US and Canada. Ma Bell—the nickname given to the Bell Telephone Company, and later, AT&T— cornered the market with an iron fist. Operated as a monopoly, the infrastructure, local and long distance service, and […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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