Recurring Revenue & Subscription Billing Blog

Three Keys to Selecting the Right Billing System
By: Owen Ray

Owen Ray

As customers demand more choice and flexibility, businesses are scrambling to adopt new business models to fit their needs. In order to support new subscription- and usage-based services and enable an obsessive focus on customer experience, selecting the right billing system is more important than ever. According to a survey […]

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The State of Digital Transformation 2016
By: Owen Ray

Owen Ray

Digital transformation has become far more than a tech industry buzzword in 2016. It is now a prime directive in nearly every imaginable industry. The digital economy now stretches to every corner of the economic universe as customer demands drive an ever-accelerating pace of change. This leaves companies fighting significant […]

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Is Every Company Really a Tech Company?
By: Owen Ray

Owen Ray

One of the hot business catch phrases of 2016 is that “every company is a tech company.” There is some truth to this. Whether you’re in the business of growing apricots or selling automobiles, your investment in technology can be the difference between success and failure. That technology—say, an app […]

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Five Ways to Improve Your Customers’ Experience
By: Parker Trewin

Parker Trewin

Note: This article first appeared in Total Retail Report. This is an actual story: I call an online service provider and I get auto prompts requesting more information “to serve me better”. I punch in my phone number, my social security number and my account number. I follow more prompts […]

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Turning Dreams into Reality: Digital Transformation
By: Parker Trewin

Parker Trewin

In his Dreamforce session “Digital Revolution in the Age of the Customer”, Salesforce EVP of Customer Success Simon Short had me leaning in from the get-go—and, it wasn’t because he eerily sounds like Michael Caine (who’s a fave of mine.) What he said was this: digital transformation is “not about […]

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4 Recurring Revenue Imperatives
By: Tom Dibble

Tom Dibble

This article was originally published at CloudTweaks.com Recurring Revenue Imperatives “Follow the money” is always a good piece of advice, but in today’s recurring revenue-driven market, “follow the customer” may be more powerful. Two recurring revenue imperatives highlight the importance of responding to, and cherishing customer interactions. Technology and competitive […]

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Exclusive Interviews: Audi and Hootsuite on Building Recurring Revenue
By: Owen Ray

Owen Ray

In these exclusive interviews on Worldwide Business with kathy ireland®, you can see how Audi and Hootsuite are driving recurring revenue business. Kathy Ireland speaks with Aria co-founder and chief evangelist Brendan O’Brien about Aria Systems’ introduction of a long-term approach to cloud billing and monetization that increases recurring revenue […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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Recurring Revenue Management for Dummies

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Does your company want to become the next Uber, Netflix, or Salesforce? These companies have crushed their competition and built billion-dollar valuations by focusing on recurring revenue models.

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