Recurring Revenue & Subscription Billing Blog

Communications Providers Must Lead IoT Security
By: Brendan O'Brien

Brendan O'Brien

This article was originally published at RCRwireless.com Communications service providers stand to make big gains from the internet of things. But security issues could put a huge dent in their revenue projections. If they want to maximize the monetization potential of IoT, they’ll need to become leaders in ensuring its […]

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This Week in Monetization – Spring Edition
By: Owen Ray

Owen Ray

Happy Friday! Spring has sprung, so this weekend you are obliged to sit in the sun sipping on your favorite drink while listening to birds sing. That, or pulling weeds and cleaning up the mess winter has left. Before you get to that loveliness, see how Adobe designed another record […]

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Opportunities for Mobile Providers in the Post-Smartphone Age
By: Sean Kirk

Sean Kirk

So it won’t literally be the post-smartphone age until we all have communications devices embedded in our retinas. But for mobile network operators (MNOs), the post-smartphone age is a real thing, right now. As revenues from traditional voice and data services have become commoditized, so have the devices themselves. Whether […]

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MWC17 Survey: 5G Will Require Replacement of Legacy OSS/BSS Systems
By: Owen Ray

Owen Ray

It is something of a battle cry at Aria that legacy OSS/BSS back-office systems can slow down business. The Mobile World Live (MWL) survey unveiled at Mobile World Congress this week highlights this pain point. In a study involving about 1,000 key decision makers from across the mobile ecosystem, 66 […]

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5 Ways CSPs Can Personalize Customer Service
By: Parker Trewin

Parker Trewin

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that […]

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5 Ways Telecoms Can Improve Customer Focus
By: Sean Kirk

Sean Kirk

Cable providers, telecoms, and mobile operators are facing unprecedented challenges. The commoditization of voice and data services. Cord-cutting due to over-the-top (OTT) options. Emerging connectivity alternatives such as fixed wireless offered by aggressive newcomers. All threaten the traditional revenue streams communications service providers (CSPs) once thrived on. How can CSPs […]

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This Week in Monetization – Jan. 26, 2017
By: Owen Ray

Owen Ray

Happy Friday! As California begins to drown its way out of the drought, more companies are swimming in recurring revenue from new lines of business and acquisitions. This week we’ll look at Sprint catching a wave with Jay Z’s Tidal, Ford and General Motors diving into mobility, and Cisco pouring […]

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2017 Opportunities for CSPs, 5G, and Connected Vehicles
By: Brendan O'Brien

Brendan O'Brien

2017 could be a year of great opportunities for communications service providers (CSPs) or it could be the year that they truly fall behind. We have said time and time again that CSPs must become Digital Service Providers in order to remain competitive, and with a tidal wave of IoT-related […]

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3 Ways Telecoms Will Monetize 5G
By: Sean Kirk

Sean Kirk

If you are looking forward to 5G so you can stream movies while downloading Madonna’s discography and controlling a dozen IoT devices from your phone, you might want to slow your roll. Wide-scale deployment of 5G, or fifth generation wireless, is not expected to happen for another 8 to 10 […]

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Three Ways CSPs Can Monetize IoT
By: Brendan O'Brien

Brendan O'Brien

For communications service providers reeling from losses in their traditional lines of business, the Internet of Things provides tantalizing opportunities to reverse their fortunes. At first glance, you’d think monetizing IoT would be a slam-dunk for the comms industry. After all, they control the networks that IoT devices must traverse. […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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