Recurring Revenue & Subscription Billing Blog

5 Ways to Prevent Billing Disputes
By: Owen Ray

Owen Ray

When it comes to billing, surprises are usually a bad thing. When your customer expects to see one thing on their bill or invoice and they get something else, you can expect a call or even to lose their business. From inaccurate invoices to errors and inconsistencies, there are many […]

Read More »

7 Customer-Centric Tactics to Build Customer Lifetime Value
By: Parker Trewin

Parker Trewin

As I suggested in my previous post on customer centricity, companies must reorient their thinking from product margins to customer lifetime value to be successful. While customer centricity may not be a new business concept, success in the arena now takes more than producing a product that meets demand. Emilie […]

Read More »

Using Data for Customer Retention
By: Owen Ray

Owen Ray

Acquiring new customers isn’t cheap. According to global consulting firm Bain & Company, it costs six to seven times more for an organization to acquire a new customer than to keep an existing one. That partially explains why so many companies are now focused on recurring revenue strategies that drive […]

Read More »

Gazing Into the Crystal Ball: Business Predictions for 2016
By: Bob Harden

Bob Harden Guest Author

Along with celebrating the holidays, this is the time of year when we start looking ahead, thinking about what the future (i.e. 2016) might hold. My friends at Aria asked me to sit down and write my thoughts about business predictions for 2016. Back in July, I suggested that in […]

Read More »

4 Key Trends Fueling Recurring Revenue Adoption
By: Sean Kirk

Sean Kirk Guest Author

Forrester Research recently released its evaluation of subscription billing vendors. Called “The Forrester Wave™: Subscription Billing Platforms, Q4 2015,” it examines the top vendors and how they stack up against each other. Some of the most intriguing of its many conclusions center on why the analyst firm chose to produce […]

Read More »

From One-time to a Lifetime – The Recurring Revenue Opportunity
By: Eileen Bernardo

Eileen Bernardo

When 80% of your future profits come from 20% of your existing customers, it’s no surprise that businesses are focusing on increasing customer satisfaction and retention. An increasingly popular strategy to achieve this goal is the implementation of a recurring revenue model, which allows businesses to cultivate and nurture long-term […]

Read More »

3 Ways IoT Can Grow Customer Lifetime Value
By: Brendan O'Brien

Brendan O'Brien

Note: This article was originally published in Website Magazine. To view the article, click here. Customer lifetime value (CLV) is an important metric as it captures the revenue potential of each customer relationship over their lifespan with a company. Higher CLVs lead to greater profits for the enterprise, and now, […]

Read More »

Those That Monetize Will Thrive
By: Bob Harden

Bob Harden Guest Author

This is part one of a six-part series explaining why billing, as commonly practiced, is broken, why a more comprehensive monetization strategy is necessary to future success, and how to prosperously make the transition from billing to monetization. We’re all familiar with the traditional one-and-done Quote-to-Cash (Q2C) cycle – you […]

Read More »

Want To Increase the Customer Lifetime Value Of Your Business? Start by Building a Good “Marriage”
By: Eileen Bernardo

Eileen Bernardo

Think your relationship with your spouse, significant other, or best friend is different from your relationship with your cable provider, phone company, or favorite online retailer? Think again. There’s great benefit in examining the strengths and weaknesses of your personal relationships when assessing your business strategies and goals. Think about […]

Read More »

Maximize Recurring Revenue with Existing Customer Accounts
By: Meghan McGuire

Meghan McGuire

Did you know that 80% of future revenue comes from 20% of existing customers? This makes customer retention an integral part of recurring revenue success. So how can you maintain a positive relationship with current customers while simultaneously maximizing the revenue you can get from each one? As the director of […]

Read More »

The Forrester Wave: Subscription Billing Platforms, Q4 2015

Download Recurring Revenue Management for Dummies

See why Aria Systems was named a leader in subscription billing platforms by Forrester Research.

Download to Learn Why »

Recurring Revenue Management for Dummies

Download Recurring Revenue Management for Dummies

Does your company want to become the next Uber, Netflix, or Salesforce? These companies have crushed their competition and built billion-dollar valuations by focusing on recurring revenue models.

Get the eBook Now »

Categories

Archives

Discover what Aria can do for you.