Recurring Revenue & Subscription Billing Blog

This Week in Monetization – President’s Day Edition
By: Owen Ray

Owen Ray

I’ve been told that I’m not allowed to open this post with a Donald Trump joke, so this just isn’t going to be as fun, easy, or rewarding as I was hoping. That means I’ll have to dig deep, so pardon the presidential puns. See, that was one right there! […]

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The Limitations of Homegrown Billing Systems
By: Bob Harden

Bob Harden

Homegrown is great for some things… A few years ago, I built a billing system. OK, I didn’t build it all by myself—I was part of the management team that owned the project. It was a memorable experience for all the wrong reasons, but that’s a story for another day. […]

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7 Deadly Sins of Billing System Deployment
By: Owen Ray

Owen Ray

Your billing system is at the heart of your operation, and it touches nearly every other back-office system you use. Accordingly, changing billing systems is no small task. At Aria, we know that switching billing systems isn’t like plugging in a new printer. There is risk involved, it takes time, […]

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Three Keys to Selecting the Right Billing System
By: Owen Ray

Owen Ray

As customers demand more choice and flexibility, businesses are scrambling to adopt new business models to fit their needs. In order to support new subscription- and usage-based services and enable an obsessive focus on customer experience, selecting the right billing system is more important than ever. According to a survey […]

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This Week in Monetization – 2017 Predictions
By: Owen Ray

Owen Ray

The new year is here, so this week we will take a look at 2017 predictions for the IoT, connected car revenues, self-serve software, and questionable meat products. Happy New Year, everyone! Here’s to a successful and satisfying 2017. Snap into a Slim Jim (subscription)! OK, this box-full-of-Slim Jims is […]

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The Aria 2017 Monetization Forecast
By: Tom Dibble

Tom Dibble

This was a great year for recurring revenue business. Companies like Adobe posted record profits from recurring revenue, proving once again that subscription- and usage-based models are more than just a fad. As we bid adieu to 2016, here’s our predictions for what’s in store for 2017 and beyond. Recurring […]

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Transportation of Things is Destination as a Service
By: Parker Trewin

Parker Trewin

It’s the holidays again, and along with the turkey and stuffing, there’s the annual hustle and bustle of getting things from point A to point B. Above and beyond getting said turkey from fork to mouth. This past weekend, AAA estimated that a total of 48.7 million Americans took to […]

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Five Ways to Improve Your Customers’ Experience
By: Parker Trewin

Parker Trewin

Note: This article first appeared in Total Retail Report. This is an actual story: I call an online service provider and I get auto prompts requesting more information “to serve me better”. I punch in my phone number, my social security number and my account number. I follow more prompts […]

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This Week in Monetization – October 7, 2016
By: Owen Ray

Owen Ray

It’s Friday and the Bay Area is still reeling from its Dreamforce OD, so let’s relax take a PowerPoint presentation-free look at what’s happening in the world of monetization this week. This week, Google finds its Waze in San Francisco, you can’t cancel on Jessica Alba, Navint and MGI help […]

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This Week in Monetization
By: Owen Ray

Owen Ray

In this new—dare I say, recurring—Aria blog series, we’ll take a look at the week’s news in monetization, recurring revenue, subscription and usage-based services, and billing industry news. We’ll look at successes and failures, mergers and acquisitions, and, when we’re really lucky, the quirkier side of this wonderful business we’re […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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Recurring Revenue Management for Dummies

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