Recurring Revenue & Subscription Billing Blog

Why the IoT Needs Artificial Intelligence – Part 2
By: Brendan O'Brien

Brendan O'Brien

In the previous installment of this blog, we discussed the critical role Artificial Intelligence (more specifically, Machine Learning) has to play in the all-important “Analyze” phase of IoT services. To expand upon that point, let’s begin by examining simple hypothetical versions of a service both with and without the benefits […]

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This Week in Monetization- Nov. 4, 2016
By: Owen Ray

Owen Ray

There is a chill in the air and we are about to endure another round of end-of-daylight saving drowsiness, but this week’s recurring revenue news shows no signs of cooling down. This week we have some loving recurring revenue revelations, (potentially) great news for ailing General Motors stock prices, a […]

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Is Every Company Really a Tech Company?
By: Owen Ray

Owen Ray

One of the hot business catch phrases of 2016 is that “every company is a tech company.” There is some truth to this. Whether you’re in the business of growing apricots or selling automobiles, your investment in technology can be the difference between success and failure. That technology—say, an app […]

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Why the IoT Needs Artificial Intelligence to Succeed
By: Brendan O'Brien

Brendan O'Brien

This article appeared at insidebigdata.com At its core, the Internet of Things is about sensors embedded into devices of all kinds, which provide streams of data via internet connectivity to one or more central locations. The purposes for transmitting sensor data are myriad, but the assumption in all cases is […]

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Pitney Bowes Puts its Stamp on Tech
By: Owen Ray

Owen Ray

  This article was originally published at Baselinemag.com. Digital disruption is forcing almost every company in every industry to adapt and evolve. One business that is successfully navigating the transition to a digital framework is Pitney Bowes. Although the public knows the 96-year-old firm mostly by its iconic postage meters, […]

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4 Companies Proving IoT isn’t Just for Startups
By: Owen Ray

Owen Ray

The IoT is seen by many as a realm largely occupied by startups. It’s easy to understand why. Highly visible consumer products like Nest and Fitbit originated at startups. Tesla, a startup car company is leading the way in IoT connected vehicles. Gartner even released a report this month stating […]

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Five Ways to Improve Your Customers’ Experience
By: Parker Trewin

Parker Trewin

Note: This article first appeared in Total Retail Report. This is an actual story: I call an online service provider and I get auto prompts requesting more information “to serve me better”. I punch in my phone number, my social security number and my account number. I follow more prompts […]

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Make Customers the Center of Recurring Revenue Models
By: Owen Ray

Owen Ray

This article was originally published by our partners at twintechs.com Nearly half of U.S. businesses have adopted or are planning to adopt a recurring revenue model. Have you? Should you? Recurring Revenue is much more than taking a customer order and setting it to “repeat.” It is a fundamental shift […]

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Ensuring You’re Not This Morning’s Headline
By: Tom Dibble

Tom Dibble

As was widely reported this morning, global SaaS infrastructure provider Dyn encountered multiple system outages of its Domain Name System (DNS). This outage caused recognizable brands, like Box, CNN, Github, Spotify, and Twitter to experience downtime or degraded service throughout the day.  Even some billing providers, like Zuora, were impacted […]

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Three Things to Replace Telecom Voice Revenue
By: Owen Ray

Owen Ray

It’s no secret that voice and messaging revenue have been in rapid decline as attractive OTT options have nabbed customers and diverted significant recurring revenue from telecoms. What’s startling is how much of an impact this has had—telecom companies could be missing out on $386 billion in revenue due to […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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