Recurring Revenue & Subscription Billing Blog

Who Will Profit Most from Connected Cars?
By: Brendan O'Brien

Brendan O'Brien

This article was originally published at DisruptiveViews.com Connected cars are shaping up to be the fastest growing sector of the IoT. Revenue projections from connected cars range from $40 billion to north of $100 billion a year by 2020. Auto manufacturers will profit from connected vehicles and mobility services, but […]

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Making Communications Company Mergers Benefit Customers
By: Sean Kirk

Sean Kirk

Consolidation among communications service providers (CSPs) has been on the upswing for years. And, with a convergence-friendly regulatory climate now in place in the U.S., mergers, and acquisitions (M&As) could shift into overdrive. Through consolidation, CSPs can lower customer acquisition costs, improve retention rates, and increase average revenue per user […]

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5 Ways to Prevent Billing Disputes
By: Owen Ray

Owen Ray

When it comes to billing, surprises are usually a bad thing. When your customer expects to see one thing on their bill or invoice and they get something else, you can expect a call or even to lose their business. From inaccurate invoices to errors and inconsistencies, there are many […]

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The Future Didn’t Arrive Fast Enough for Ford CEO Mark Fields
By: Brendan O'Brien

Brendan O'Brien

This post originally ran in VentureBeat Ford announced that CEO Mark Fields retired on Monday and will be replaced by Jim Hackett.  After months of shareholder grumblings about Ford’s tumbling stock price, it’s obvious that Fields’ hand was forced, but he was allowed a graceful exit. Ford’s stock has tumbled […]

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This Week in Monetization May 25, 2017
By: Owen Ray

Owen Ray

Before you begin your long Memorial Day weekend of grillin’ and chillin’, get your fill of games with a new Xbox subscription, put that Twitter subscription on the backburner, and load your plate with high-performance Tesla upgrades. Fill up on Xbox games Can’t get enough games? Get bored of them […]

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Two Big Ways Companies Can Monetize Artificial Intelligence
By: Brendan O'Brien

Brendan O'Brien

It still may be many years before the thinking machines of science fiction become reality. No system today can match the reasoning abilities and conversational skills of HAL 9000, the onboard computer from 2001 a Space Odyssey, or mimic humans with the lifelike precision of the androids on HBO’s hit […]

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Is the Fourth Industrial Revolution Upon Us?
By: Owen Ray

Owen Ray

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and […]

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This Week in Monetization – May 19, 2017
By: Owen Ray

Owen Ray

It’s Friday:30 and that means it’s time for an ice-cold glass of monetization. This week, we drink in the juicy story behind Juicero, a refreshing tale about great customer service, and sip on a seemingly silly subscription service. The juicy story of Juicero A $400 wi-fi connected countertop machine that […]

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7 Customer-Centric Tactics to Build Customer Lifetime Value
By: Parker Trewin

Parker Trewin

As I suggested in my previous post on customer centricity, companies must reorient their thinking from product margins to customer lifetime value to be successful. While customer centricity may not be a new business concept, success in the arena now takes more than producing a product that meets demand. Emilie […]

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The Age of the Customer: A Rebirth of Customer-based Everything
By: Parker Trewin

Parker Trewin

These days it seems like everyone is talking about their customer obsession. From Forrester Research, which has based a business plan and research agenda on “The Age of the Customer” to Jim Blasingame’s book of the same name. Consultants, authors, and marketing pros are embracing customer centricity with bear hug-like […]

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