Recurring Revenue & Subscription Billing Blog

This Week in Monetization – #MWC17 Edition
By: Owen Ray

Owen Ray

Happy Friday! Whether you are hitting the slopes or doing something more staycation-y this weekend, mobile tech will probably make it better. Some lucky Aria folks were at Mobile World Congress in Barcelona this week, so we all have mobile on our minds. At MWC, Ford dropped some futuristic delivery […]

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Opportunities for Mobile Providers in the Post-Smartphone Age
By: Sean Kirk

Sean Kirk

So it won’t literally be the post-smartphone age until we all have communications devices embedded in our retinas. But for mobile network operators (MNOs), the post-smartphone age is a real thing, right now. As revenues from traditional voice and data services have become commoditized, so have the devices themselves. Whether […]

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MWC17 Survey: 5G Will Require Replacement of Legacy OSS/BSS Systems
By: Owen Ray

Owen Ray

It is something of a battle cry at Aria that legacy OSS/BSS back-office systems can slow down business. The Mobile World Live (MWL) survey unveiled at Mobile World Congress this week highlights this pain point. In a study involving about 1,000 key decision makers from across the mobile ecosystem, 66 […]

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Phone Breakers Rejoice! Nokia Relaunches the 3310 at #MWC17
By: Owen Ray

Owen Ray

The handset industry is usually focused on packing more functionality into phones. More power. Bigger screens. Voice commands. More apps and more connectivity is the name of the game. However, Nokia has taken a decidedly retro route to relaunch its brand with a reboot of the venerable Nokia 3310. The […]

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Mobile Carriers Entering Protracted Pricing Battle
By: Owen Ray

Owen Ray

Whether you are down with Android or Apple, nearly every provider can sell you the device you need. If they don’t have it, you can drop the cash and BYOD. The service and coverage provided by major carriers are so close that you would be hard-pressed to tell the difference […]

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5G Can Create a Healthier Internet of Medicine
By: Owen Ray

Owen Ray

IoT applications in the health care industry are already helping create better access and outcomes for patients and exposing new opportunities for providers. Cost-of-entry for diagnostic machines like MRIs are significantly reduced with pay-per-use models like those provided by Philips and GE, which also increases access for patients by putting […]

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When to Call BS on Your Billing Vendor
By: Bob Harden

Bob Harden

A few years ago, I brought a team of people to Northern California. We had submitted a set of use cases to three highly regarded billing vendors a few weeks earlier, and now we were going to see live demos of working systems executing our use cases on our sample […]

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This Week in Monetization – President’s Day Edition
By: Owen Ray

Owen Ray

I’ve been told that I’m not allowed to open this post with a Donald Trump joke, so this just isn’t going to be as fun, easy, or rewarding as I was hoping. That means I’ll have to dig deep, so pardon the presidential puns. See, that was one right there! […]

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5 Ways CSPs Can Personalize Customer Service
By: Parker Trewin

Parker Trewin

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that […]

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5 Ways Telecoms Can Improve Customer Focus
By: Sean Kirk

Sean Kirk

Cable providers, telecoms, and mobile operators are facing unprecedented challenges. The commoditization of voice and data services. Cord-cutting due to over-the-top (OTT) options. Emerging connectivity alternatives such as fixed wireless offered by aggressive newcomers. All threaten the traditional revenue streams communications service providers (CSPs) once thrived on. How can CSPs […]

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The Forrester Wave: Subscription Billing Platforms, Q4 2015

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