Recurring Revenue & Subscription Billing Blog

The “Thing” Is Not “The Thing”
By: Brendan O'Brien

Brendan O'Brien

It’s been an interesting journey over the last few years, watching the concept of the “Internet of Things” mature from geeky thought experiment to what is quite nearly a part of layperson parlance. On the consumer side, the quasi-joke of the “connected toaster” has become the reality of the connected […]

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7 Technologies that Continue to Rock our World
By: Parker Trewin

Parker Trewin

As reported in Tech Insider, the World Economic Forum surveyed over 800 experts and executives on tech tipping points that will taken hold by 2030.  From that poll, here’s the top seven tech trends that are forecast to irrevocably change our daily lives: Robots – They’re already widely used in […]

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Is the Fourth Industrial Revolution Upon Us?
By: Owen Ray

Owen Ray

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and […]

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This Week in Monetization – May 19, 2017
By: Owen Ray

Owen Ray

It’s Friday:30 and that means it’s time for an ice-cold glass of monetization. This week, we drink in the juicy story behind Juicero, a refreshing tale about great customer service, and sip on a seemingly silly subscription service. The juicy story of Juicero A $400 wi-fi connected countertop machine that […]

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Insuring the IoT: Who’s Liable in a Connected World?
By: Owen Ray

Owen Ray

Connected devices are supposed to make our lives easier. Autonomous vehicles will effortlessly drive us around. In the home, connected Things from the sprinklers to the security system will automate mundane tasks. In the workplace, industrial IoT technology will make us more productive and free to focus on innovation. But […]

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This Week in Monetization – April 28, 2017
By: Owen Ray

Owen Ray

It’s the kind of Friday that almost deserves some sort of happy dance. Almost. But before you start shaking it for the start of the weekend, see what’s shaking in monetization. First, we’ll sneak a sip of sweet berry wine recurring revenue, take mandated connected car features for a spin, […]

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6 Enterprise Companies Going Big in IoT
By: Owen Ray

Owen Ray

It’s easy to see why the IoT is seen by many as a realm largely occupied by startups. Highly visible consumer products like Nest and Fitbit originated at startups. Tesla, a startup car company, is leading the way in IoT connected vehicles. Gartner even released a report recently stating that […]

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Three Ways IoT Will Drive Recurring Revenue in Manufacturing
By: Sean Kirk

Sean Kirk

When it comes to the IoT, smart homes and cars usually hog the spotlight. But from a monetization standpoint, the real action is taking place in smart factories. The Industrial IoT (IIoT) could add as much as $14 trillion in global economic activity by 2030, according to estimates by Accenture. […]

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Sharing Our Way to a Better IoT
By: Andres Botero

Andres Botero

At TM Forum Live! Aria Systems CMO Andres Botero will take part in a panel debate on ‘Setting up IoE monetization short and long-term’. In this post, he looks at the importance of collaboration. Most of the reports we see about our uber-connected future paint a rosy picture. Internet of […]

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Handling Irate Customers in the IoT Age
By: Owen Ray

Owen Ray

It’s happened to everyone who has ever been in customer service. An issue between customer and provider turns into a screaming match. You did all the right things—empathized, apologized, and tried to find a solution, and you still end up with someone screaming and cussing in your face. When I […]

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