Aria was mentioned (yet again) in Phil Waineright's blog last week. After a brief run-down of some of the competitors in the SaaS billing space, it was no surprise to us that Phil reached the conclusion that "Probably the most complete offering -- and certainly the most mature as a provider to the SaaS market...
Buy a bestseller from Amazon. End up turning left into a lake thanks to your trusty GPS system (don't you hate when that happens?). Grab some new music from iTunes. Watch someone make an ass of himself on YouTube. Perhaps most of us take it for granted, but we truly work (and play) in an...
Recently, after 4 + years of using Aria for their customer management needs, our first customer Seawave (www.seawave.com) was acquired by one of their competitors: Globe Wireless, and has transitioned their billing to Globe’s existing system. This transition provides an excellent case study for those concerned with ownership and transition of customer data at the end of...
The big day has come: http://www.sap.com/usa/solutions/sme/index.epx They’re positioning the offering as “The most complete on-demand business solution for mid size companies.” Are they assuming only small and medium business will use an “on-demand” solution? I think the world has changed! SAAS isn’t just for small companies anymore!Tags: SAP, SAAS...
A few weeks ago, Jason Corsello pointed out how messy pricing has become with SAAS providers. For us, the hardest part about maintaining a consistent pricing model in this industry is attempting to match the business models of our clients. Our goal at Aria is to be an enabling technology to our clients. If our...
Later this week I'll be participating in a CEO Roundtable with Conor Halpin the CEO and Founder of LeCayla at the "TechNexus" in Chicago. The always insightful Jeff Kaplan will begin with a keynote presentation and facilitate the discussion. Details can be found here: www.bill4saas.com. Tags: saas, billing...
A newly published white paper that takes a comprehensive look at the total cost of ownership (TCO) of on-demand software applications.
For the past few months Aria has been participating on the SIIA Executive Council to help formulate industry defintions for Software as a Service.
It's no surprise other folks are thinking about SaaS Security. I'm glad to see the folks at IDC taking a stance in the debate. As summarized in a recent post in CXOtoday.com SaaS Security Concerns Are Cynical, Say Experts The primary dogma that once prevailed in customer mindsets was regarding the security concerns associated with...
As the SaaS marketplace hype kicks into full gear, the online media and marketing communications folks are having "field day". Not a day goes by that there aren't more conflicting articles published about the benefits vs. risks of the Software as a Service model. Obviously, it always helps to consider the source of the article,...
According to THIS story, the credit card security rules are changing again. Obtaining intial compliance is difficult. As can be seen HERE. By using Aria's on demand application, compliance is included and we would worry about the constant scanning, annual audits etc etc....
In Jeff Kaplan's post from last week, he continues with his "myth busting" and tackles the biggest SAAS myth: lack of customization and integration. Integration All of our customers (large and small) require integration. It can be as quick and simple as an I-Frame into their website (see www.movingstaffers.com as an example) to real time...
At the Sand Hill group's Software 2006 event last week, I attended a presentation by analyst Vanessa Colella entitled Unifying the Ecosystem. During the presentation Dr. Colella presented findings from McKinsey's Software 2006 Industry Report.
Salesforce is taking the performance arrows in their backs because they are the most visible and largest threat to the software status quo.
Software as a Service extends the scope of the customer relationship and puts customers in consistent contact with vendors. In other words, what was once a "transaction" is now an "interaction." The same can be said for Aria.