Gaming
Download the Aria Solutions for Gaming (PDF 235kb)
Gaming continues to be a highly competitive and dynamic industry where innovation is the key to staying ahead of the *game* (pun intended). Success is defined largely by sensation and the resulting upswing in customer acquisition and retention. However, the most successful game developers understand that impressive graphics and technology can only take you so far if you can't support players from a customer management and billing standpoint. It is critical that Gaming companies employ sophisticated back-office software to accelerate cash flows and build long-term relationships with users.
Game developers that optimize their back-office functionality benefit from higher customer satisfaction ratings, lower operating costs, and a clear competitive advantage in terms of pricing and packaging. Aria offers Gaming companies a customer-centric solution that integrates billing, customer management, and marketing tools into a single, on-demand application.
| Your Challenge | The Aria Solution |
|---|---|
| Traditional billing software does not support complex billing scenarios including parent/child relationships, in-game charges, and micro-payments. | Aria supports any measurable unit of billing and consolidates charges resulting from usage rating, one-time, and recurring fees into a single invoice. Parent/child account relationships, in-game charges, and micro-payments can all be accommodated and consolidated into a monthly invoice as well. |
| You are planning to grow your customer base significantly once the game launches, but you don't want to commit to the high up-front costs and licensing fees of traditional enterprise software. | Since Aria is hosted and delivered on-demand, the operating costs are substantially lower than legacy software. In addition, Aria is highly scalable and our "pay as your grow" model allows you to pay only for the functionality you need when you need it. | New games and related pricing plans need to be deployed to customers quickly and you need a billing and customer management system that will not delay the time-to-market. | Time is money when it comes to launching your game. Aria can be implemented and configured to meet your company's unique needs in days to weeks. |
| Your current billing solution does not provide the stringent security and fraud features necessary to store and process personal and credit card data. | Aria Systems is PCI DSS certified, which involves adhering to strict guidelines developed and imposed by the major credit card companies. |