Today, the ability to increase revenue with subscription management systems is driving successful companies. However, continuing to insure, or improve, customer satisfaction and retention requires a new breed of billing, one that brings the features, benefits, and capabilities that customers want and will buy on a regular, recurring basis, what some call "Subscription Revenue".
Today, many forward-thinking companies monetize their products and services via the Internet with a subscription-based business model to create a recurring revenue stream. For these companies to succeed, they must conceptualize a sophisticated infrastructure capable of managing and monetizing the entire subscriber lifecycle. But even the capabilities of the most robust billing platforms cannot be effective in a vacuum. It is the integration of a billing solution with an organization's back office that powers the recurring revenue model. Join Forrester Research and Aria Systems for a webinar regarding the applications strategies that are driving today's successful recurring revenue infrastructure.
Executives, investors, analysts and business advisors have fallen in love with recurring revenue models. These models make sense: predictable revenue streams, ability to scale revenues with costs, lower cost of sales and higher lifetime customer value. They also offer significant competitive advantages. Compare the fates of two movie rental businesses: Netflix, a subscription-based business, and Blockbuster, a business based on one-time transactions. While Netflix grew, Blockbuster filed for bankruptcy, unable to effectively compete with a subscription-based, recurring revenue business model. Join Aria Systems and The FactPoint Group to learn more about recurring revenue business models.
Positive customer relationships reduce churn and can deliver predictable revenue streams in a recurring business model. This means companies are no longer solely dependent on bringing in net new customers to generate revenue. They can deepen customer relationships while increasing the revenue potential from existing customers by coupling best-in-class subscription billing with existing CRM investments. Join Aria Systems and Ventana Research to learn more.
As competitiveness ramps in the communications market, CSPs must adjust and evolve. Introducing new products and services at a rapid pace is critical to gaining market share and preserving the lucrative long-term revenue streams of loyal customers. Adding pressure is the need to contain operational costs as providers innovate and grow, difficult with traditional on-premise solutions. SaaS subscription billing and management solutions empower CSPs with the flexibility to adapt to changing market conditions without driving up operational costs. Join Aria Systems and MATRIXX Software to learn more.