Jump to content

Aria Recurring Billing

Businesses must offer the right mix of services, to the right customers, at the right price, and at the right time. Billing is a critical step in this process, and that includes accurately determining what a given subscriber owes. There are many complexities to determine amount due, including the subscribed-to plan, usage, upgrades or downgrades mid-cycle, promotional discounts or credits, payment received, and more.

Aria's comprehensive Recurring Billing makes billing easy – from calculating the bill to receipt of payments – across your customer base. Aria Recurring Billing cross-checks entitlement information with customer charges, calculates the total bill, applies the appropriate taxes, generates invoices, and fully supports the payments and collections process. For selected payment types, Aria Recurring Billing will automatically process payments and update account balances while complying with all PCI requirements. Accurate bills, along with the timely collection of payments, will bring in the desired cash flow while minimizing calls to your call center and building customer loyalty.

  • Calculates bill based on activity for a particular time period
  • Automated billing and statement delivery
  • Taxes automatically calculated by the system based on product types and customer location
  • Statement presented for payment in either SMTP or XML format. If SMTP, then the options are plain text, HTML, or PDF
  • Process payments from customers in multiple currencies (all ISO currencies supported)
  • Partial payments can be applied to current balance, past balance, or late payment charges to support specific business needs
  • Various payment modes accepted such as credit card, ACH, direct debit, PayPal, or any external or non-electronic pay methods defined using net-terms
  • Payment processing on a real-time basis through integration with online gateways and payment processors
  • Full and partial refunds
  • Renewal Anniversary reports and Aging Analysis reports