Invoicing & Payments

Growing businesses must offer the right mix of services, to the right customers, at the right price, and at the right time – and then accurately determine what a subscriber owes. This can be a complex process, due to the need to take into account the subscribed-to plan, current usage, mid-cycle upgrades and downgrades, promotional discounts or credits, payments received and more. Getting it right is essential to your success. And being able to change it over time as your subscription commerce business expands and enters new markets is critical.

Aria Systems' comprehensive invoicing and payment capabilities make billing easy – from calculating the bill to receipt of payments – across your customer base. The Aria Subscription Billing Platform cross-checks entitlement information with customer charges, calculates the total bill, applies the appropriate taxes, generates invoices and fully supports the payments and collections process. For selected payment types, the Aria Platform automatically processes payments and updates account balances while complying with all PCI requirements. Accurate bills, along with the timely collection of payments, deliver the desired cash flow while minimizing calls to your call center and building customer loyalty.

The Aria Platform allows companies to:

• Calculate bills based on activity for a particular time period, including real-time usage rating, usage thresholding, pre-paid options and usage pooling and accumulation
• Apply partial payments to current balance, past balance or late payment charges
• Apply full and partial refunds, write-offs, credits and voids
• Deliver proration capabilities including mid-cycle activity, upgrades and downgrades
• Pick and choose how to track, rate and calculate usage – accumulated across time, in real-time or at time of invoice
• Automate discount management to combine multiple discount rules and apply to any charge in the system
• Easily incorporate add-on or one-time charges, such as activation fees, to any subscription, at any time
• Automatically calculate taxes based on product type and customer location, with address verification supported by EZGeo
• Record payments, issue service credits and reprint invoices
• Automate billing and statement delivery; statements presented for payment in either SMTP or XML
• Support multiple languages and currencies
• Support date internationalization and multiple time zones
• Accept various payment modes such as credit card, ACH, direct debit, PayPal or any external or non-electronic pay methods defined using net-terms
• Process real-time payments through integration with online payment gateways and processors