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Aria's SaaS-based Subscription Billing and Management Platform

Aria's SaaS-based Subscription Billing and Management Platform

Aria's SaaS-based Subscription Billing and Management Platform is the most feature-rich subscription billing and management platform on the market today. Aria's powerful suite of products and platform services enable you to manage your entire subscriber lifecycle, from customer acquisition to recurring billing to customer care. Aria is revolutionizing how businesses develop their go-to-market strategy and manage their subscriber lifecycle.

The result? Our clients are more competitive because they know more about their customers and markets, and they can adjust their strategies quickly and efficiently. Our cloud-based platform shortens the time to bring new products and services to the market, optimizes your plan and pricing strategy, and maximizes revenue and customer loyalty.

Aria Product Catalog

Whether you have one product or hundreds, offer a subscription or subscription plus usage model, charge one-time or for tiered usage pricing, you need a flexible and easily configurable product catalog to meet your needs.

Aria's Product Catalog supports any type of price and plan. It's very easy for companies to quickly create new products and price plans, or modify existing plans. Our highly configurable product catalog capability allows you to define all of your products and services, along with pricing, discounts, promotions, and coupons. Our product catalog allows you to offer any product in multiple currencies without product SKU explosion.

  • Recurring plans and one-time-purchases
  • Subscription and subscription plus usage models
  • Any combination of one time, subscription, and usage based charges as well as virtual goods and currencies
  • Flexible payment terms, including monthly, quarterly, and annual
  • Billing for future charges or billing in arrears based on usage
  • Pro-ration by usage, partial months, or any time period
  • Multi-language and multi-currency support
  • Plan pricing for existing customers while introducing new plan pricing for future customers.
  • ACH, payment card, debit card, and cash payment methods

Aria Channel Management

Sales channels come in many shapes—from direct, to the web, to the traditional retail environment. So what's the most efficient and effective approach for each channel? Channel management is your specific approach to create formalized programs for selling and servicing customers within a specific segment, and it can impact your business in a positive way.

Aria Channel Management fully supports any channel management approach by providing tools to allow companies to group customers, plans, prices and their associated activity into "buckets" that are meaningful to you. Aria also provides capabilities that let you take advantage of referrer networks, resellers, or distributors with tremendous flexibility over how your web experience integrates with your channel partners'. Aria's channel management approach allows you to focus your plans and pricing on a particular segment of the market, maximizing your revenue for each channel.

  • Segment customers into logical groupings for treatment in a common way
  • Channel customers to a particular payment processing service
  • Create a mutually exclusive plan for a specific customer, enabling branding, billing options, and currency exclusive to the customer
  • Group related plans to a unique promotion code and associate those plans to a unique set of customers
  • Group related plans together so they can easily be administered as a "family"
  • Pre-define an unlimited number of price lists across any currency for a given product, allowing single product to be used for different channels.
  • Template driven communication allows targeted communication approach by channel

Aria Event Notification

Most E-commerce applications are event-driven systems that respond to a multitude of events – from a prospect's first website visit, to payment and delivery processes, to innumerable customer relationship and activation activities. Managing this event process can be quite complex.

Aria's Event Notifications plays an important role in ensuring your business is aligned across customers, suppliers, and other stakeholders. It acts as a hub to keep your systems updated, in real-time, of important events within the system. Aria simplifies the event notification process by automating most events and passing that information to external systems. Over 100 event notifications come preconfigured in the Aria platform, with the flexibility of adding unique events as necessary to support your specific company events.

  • Event notifications are "pushed" to external systems in near real-time
  • Outbound posts take a variety of forms such as XML, name value pair, and SMTP, which can easily be consumed by the receiving systems
  • Notifications fully describe the event or events that have occurred
  • Target multiple receiving systems for any individual notification
  • 100 pre-configured events
  • Event notifications are grouped into Account Events (account created, account plan changed), Order Events (order created, order paid), Financial Transaction Events (payment posted, invoice paid), and Notification Events (credit card expiration sent to account holder, dunning message created)