Aria Systems Partners with Alchemic Dream to Deliver Complete Gaming Back-Office
Los Angeles, CA, May 10, 2006 — Today at the E3 Expo, Aria Systems — the leading provider of on-demand billing and Alchemic Dream — leader in customer service and logistics for online games — announced that they have formed a partnership to provide world-class technology and back-office support for developers and distributors of online games — especially MMOG.
The partnership leverages Aria and Alchemic Dream’s experience supporting the development, launch, and ongoing operations of online games. Together the two companies offer emerging games, as well as established brands, the ability to provide a superior customer experience without adding resources. The joint solution provides complete control over the customer lifecycle including account set-up, provisioning, customer relationship management, user self-service, billing, online payments, and reporting.
“Our partnership with Aria is mutually beneficial,” stated Aurelien Merville, President / CEO of Alchemic Dream. “We will deliver better customer management and in-game support for our clients by implementing and using Aria’s product in our call center. In addition, our process will be further streamlined when companies elect to fully implement Aria on-demand billing. In essence, we are creating one-stop shopping for the gaming back office.”
“Aria has generated a tremendous amount of traction in the gaming space, because it is focused entirely on delivering billing on-demand,” noted Ed Sullivan, CEO of Aria Systems. “Aria’s area of expertise is the monetization of online transactions and recurring processes. The integration with Alchemic Dream means that our gaming clients can now tightly integrate two of their core business processes — customer management and billing into a single outsourced solution.”
Representatives from Alchemic Dream and Aria will be available at the E3 expo in Kentia Booth # 7526.
On Tuesday May 23, 2006 at 11:00 AM EDT, Aria will be hosting an educational webinar entitled “Billing Ain’t No Game.” During this 1-hour session key decision makers from emerging companies and distributors can learn more about the economics of on-demand billing and why it should be a first-priority rather than an afterthought.
About Aria Systems
Aria Systems is the leading provider of subscription billing solutions and offers the only "monetization platform" encompassing the full spectrum of Billing and Customer Lifecycle Management services. The Aria A+ Billing Platform offers clients the on-demand billing industry's most flexible tool for accelerating revenue capture, optimizing cash flow, and enabling actionable market intelligence while significantly reducing operating costs throughout each phase of the customer lifecycle. Acknowledged as the SaaS billing leader in terms of experience and execution, Aria manages and maintains more than 1 million accounts and has processed more than 1 billion transactions since it began operations in 2003. With Hummer Winblad, Venrock, and software billing icon Dave Labuda as investors, the company is based in Media, Pa. (metropolitan Philadelphia), with offices in the San Francisco bay area as well. For more information, visit www.ariasystems.com.
Media Contacts
Kevin H. King
Horn Group
+1 410 353 3234
kking@horngroup.com
